Ryanair complaint: Bus (not existent)
Filed 30 Apr 2022 by Michaela
To whom it may concern,
Today (29.04.22) I arrived at 23h local time at Marrachech from Naples with Ryanair. When I booked the flight, it was proposed to me to book also a ticket for a bus which supposedly will take me to any address from the Airport for around 12euros. I payed that tax and have a receipt. However, I did not receive any information and when I arrived at the airport that LATE, there was no bus and noone at the airport ever has heard of that. So I was alone at 1am at Marrachech with no idea what to do. This is simply outrageous.
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