Ryanair complaint: being over charged for luggage

Name: being over charged for luggage
Item: Ryanair
Author: Debra

Open 10 Jun 2022 100 views Airlines

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Filed 10 Jun 2022 by Debra

I booked 2 flights from Exeter to Alicante return for one week holiday. somehow I have been charged for taking two 20kl bags per person per flight. I only booked one bag per person, didnt know you could even book more!

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Case details

Status: Open
Company: Ryanair
Filed: 10 Jun 2022
Desired resolution: i would like a refund from Ryan air for the extra baggage I didnt book, or inadvertently got fooled into booking the same thing twice.
Problem: Charged for extra bags not booked
About: checked baggage

Progress

Filed
Company notified
Company replied
Resolved

10 Jun 2022 Complaint filed and published
10 Jun 2022 Message from Bizzy: we notified Ryanair about this complaint.

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