RyanAir Complaint Sentiment: Neutral

Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

RyanAir complaint process

Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RyanAir?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RyanAir complaints chart

We have received 6 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.

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RyanAir complaint statistics

Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 203 ratings

RyanAir customer service FAQ:

Why should I file a complaint about Ryanair on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.

What types of complaints can I file about Ryanair on Complain.biz?

You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.

What are the most common complaints about Ryanair? 

According to our complaints database, some common complaints about Ryanair include:

  • Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
  • Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
  • Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
  • Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.

Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Ryanair customer service directly?

After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.

How to contact the customer service of RyanAir?

Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-871246-0002
Contact form:

You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

RyanAir reviews: (203)

Authentic experiences shared by our community for your benefit.

made me pay for luggage I ve already had paid

Complaint from Niryan on 13 June 2019 about RyanAir.

I went to the airport with the luggage it was permitted and written to my flight ticket but made me pay for an extra one (of course the one of 20kg even if I could pay for the one of... Read more

Comments: 0
Rating:

slow flight

Complaint from Rossitza Tomova on 11 May 2019 about RyanAir.

Hi, I would like to complain about your company for a slow flight of almost three hours, I know that a screw is not theirs on the French airline but you could let me email or on the phone to... Read more

Comments: 0
Rating:

Забавен полет

Complaint from Rossitza on 11 May 2019 about RyanAir.

Здравейте,бих искала да се оплача от вашата компания за забавен полет от почти три часа,знам че винт не е тяхна а на Френските авио линий но можехте да ми пуснете имейл или на телефона да ме уведомите но никой не... Read more

Comments: 0
Rating:

Flight booking

Complaint from Kieron peacock on 10 May 2019 about RyanAir.

One of the passangers I put his mothers surname by accident I spoke to someone on the phone who told me if I took a photo of his passport and went in to some part of there website. To... Read more

Comments: 0
Rating:

Ryanair charged again my already paid handbag luggage

Complaint from FHATZIS on 03 May 2019 about RyanAir.

Although I had bought the 10 kilo luggage and priority ticket, I had to pay 20€ for my handbag luggage (which was included in the price) that I brought to the check in.The woman employee with ID 0171 said... Read more

Comments: 0
Rating:

Ryanair hand-luggage issues

Complaint from unkown2019 on 25 March 2019 about RyanAir.

I am writing to you to get 22 euros reimbursement because I unfairly paid this amount for being able to have my hand-luggage in the cabin on my return flight. On 1st of March I had my flight from Brussels to... Read more

Comments: 0
Rating:

Unclear information on allowed luggage

Complaint from Eleni Kormali on 25 February 2019 about RyanAir.

Although I had bought the 10 kilo luggage I had to pay 40€ for mine and my daughters cabin luggage that we brought to the check in.The employee Korasidis 187706 said we had to drop them at the entrance of... Read more

Comments: 0
Rating:

Ryanair rooms

Complaint from yann on 05 February 2019 about RyanAir.

We booked flights to London this weekend, FR 296 and FR 1082 and on the website, Ryanair purposes an Hotel The Grapevine Hotel in London, well graduated and low priced. The thing is that this hotel is just horrible! I made... Read more

Comments: 0
Rating:

bad service

Complaint from jan kiley on 23 January 2019 about RyanAir.

We flew with Ryanair on 5th January from Stansted to Murcia right at the last moment they changed the rules to charge for the privilege of taking a small case on board which we had no notification of as where... Read more

Comments: 0
Rating:

Refund

Complaint from Carmen on 19 January 2019 about RyanAir.

Good Morning,I am contacting many times to Ryanair about this case and I dont get any solution,My husband and me,we had a flight Athens to Santorini on November 24 the reservations were X1CPPJ and MZVWQW.We had problems by internet because... Read more

Comments: 0
Rating:

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