RyanAir Complaint Sentiment: Neutral

Our sentiment meter has detected that RyanAir complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RyanAir, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

RyanAir complaint process

Do you have a dispute or had a bad customer experience with RyanAir? Submit your RyanAir complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RyanAir.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RyanAir complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RyanAir?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RyanAir complaints chart

We have received 6 complaints about RyanAir over the last 12 months. The graph below shows a monthly breakdown.

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RyanAir complaint statistics

Curious about RyanAir's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

203
Total complaints
203
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 203 ratings

RyanAir customer service FAQ:

Why should I file a complaint about Ryanair on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Ryanair. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Ryanair accountable for any problems you may have encountered.

What types of complaints can I file about Ryanair on Complain.biz?

You can file any kind of complaint related to Ryanair, such as flight cancellations, delayed flights, lost luggage, poor customer service, incorrect billing, and any other issues that you may have experienced.

What are the most common complaints about Ryanair? 

According to our complaints database, some common complaints about Ryanair include:

  • Flight cancellations: Many customers report experiencing flight cancellations without sufficient explanation or compensation from Ryanair.
  • Delayed flights: Some customers report delays lasting several hours, leading to missed connections or lost travel plans.
  • Lost luggage: Some customers report lost or damaged luggage and difficulties receiving compensation for their losses.
  • Poor customer service: Some customers report difficulty reaching Ryanair customer service representatives or receiving unsatisfactory responses to their inquiries.
  • Incorrect billing: Some customers report unexpected or incorrect charges on their invoices, or difficulties with refunds or returns.

Can I expect compensation or a refund if I file a complaint about Ryanair on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Ryanair customer service directly?

After you have submitted your complaint through our platform, it always helps to notify Ryanair directly as well. You can contact Ryanair customer service by phone at +353 1 945 12 12, via their help section, or by reaching out through Twitter to @askryanair.

How to contact the customer service of RyanAir?

Below, you will find the contact information for the complaint department of RyanAir. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-871246-0002
Contact form:

You can contact the customer service of RyanAir by calling +44-871246-0002. If you want to reach out to RyanAir through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

RyanAir reviews: (203)

Authentic experiences shared by our community for your benefit.

Check in issue

Complaint from Perasma on 17 September 2019 about RyanAir.

Hello, We were travelling from Milan to Dublin on 16th of September. A Few days before flight I was trying to do my check in online i can't do that because the website didn't let to check in second passenger it... Read more

Comments: 0
Rating:

Compensation for missed flight and Ryan Air fine

Complaint from Keet Hamilton on 06 September 2019 about RyanAir.

On a flight from Athens to Santorini (FR1232) on Ryan, my wife and I both tried to check in online 4 times and the system would not allow us to check in. When we arrived for our flight on... Read more

Comments: 0
Rating:

Employees

Complaint from Ekram on 27 August 2019 about RyanAir.

I had a very unsatisfying encounter with one of your employees at Bruxelles Charleroi Airport. She was rude, she was offensive and very in professional. She insulted me and my family, she throw my baggage and she didn't even care.... Read more

Comments: 0
Rating:

Refused boarding

Complaint from Hina on 19 August 2019 about RyanAir.

It was our first flight with Ryan air, we were not at all informed about charges if you don't Print out the boarding passes, so we got to the airport and were told the extra fees for the boarding passes.... Read more

Comments: 0
Rating:

Check in trick

Complaint from Morine on 13 August 2019 about RyanAir.

I have bought 3 tickets (3 adults and 2 children) in advance from Marrakech to Porto and nothing was informed about the charge of fees if I didn't do the check in online (it was my first flight with Ryanair),... Read more

Comments: 0
Rating:

Transport of cello

Complaint from Asa on 21 July 2019 about RyanAir.

Dear representative of Ryanair, I had a hard time booking, and Paying, for a seat for a cello. When my daughter finally came to the airport in Milano, the service staff at the în checking missed to see on thecticjey... Read more

Comments: 0
Rating:

€220 checkin fees

Complaint from NTam on 21 June 2019 about RyanAir.

Booked a flight with Ryanair via edream, for 04.06.2019, from Karlsruhe Baden Baden to London Stansted. Online checkin process for my oldest son (12years) was unsuccessful. Kept getting a message that online checkin for adults was from 16years old. However,... Read more

Comments: 0
Rating:

Involuntary denied boarding by Ryanair

Complaint from gleb on 20 June 2019 about RyanAir.

Dear team, We were involuntary denied boarding by Ryanair. In accordance with their NOTICE IN THE EVENT OF DENIED BOARDING they promise compensations (ticket cost, meals, hotel, re-routing, other expenses that they cannot cover) but we didn't even receive a refund... Read more

Comments: 0
Rating:

Delayed in queue

Complaint from ilkin on 20 June 2019 about RyanAir.

On Sunday, June 9, we were going to fly from Milan to Sofia by Rynair. They asked for an extra 50 euro because we didn't check in online. then we said let's pay ok but the payment point was too... Read more

Comments: 0
Rating:

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