Our sentiment meter has identified a 100% increase in complaints about Air Transat over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Air Transat's offerings.
Sentiment data last updated on April 29, 2024
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We have received 4 complaints about Air Transat over the last 12 months. The graph below shows a monthly breakdown.
Curious about Air Transat's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from lilylvv219@gmail.com on 02 December 2022 about Air Transat.
I booked Air Transat ticket from Varadero to Toronto for Dec.01, flight number TS557. ation number DRZFYK and my name is Qian Xu. So the flight is supposed to take off 11.30am. I arrive at Varadero airport at 9am, and... Read more
Complaint from Jordi on 29 September 2022 about Air Transat.
Air transat asking for rapid test when not required Read more
Complaint from wimbro on 25 September 2022 about Air Transat.
First of all I would like to complain about your boarding staff in Montreal. For some reason they refused to communicate with me in English, If I had a question they kept on, what ever they said, in French.... Read more
Complaint from traveler 888 on 14 September 2022 about Air Transat.
On July 6, 2022 at the Toronto International Airport, my wife and I was prevented to board Air Transat flight no TS360 to Amsterdam, the reason being that the check in agent and her supervisor at the check in counter... Read more
Complaint from Fia on 08 September 2022 about Air Transat.
I was scheduled to fly home to Toronto from Athens with a 1.5 hour layover in Montreal on Sept. 7, 2022. At the departures desk, the agent only printed my boarding pass for Athens to Montreal and tagged my checked... Read more
Complaint from Mario O. on 05 September 2022 about Air Transat.
In a nutshell: (1) We live in Montreal. (2) We booked a 7-day Alaska cruise, departure from Vancouver on Sept. 21st. (3) We booked our Air Transat flight (Montreal - Vancouver -Montreal) leaving on Sept. 20 and return on Sept.... Read more
Complaint from Rose Bakker on 25 August 2022 about Air Transat.
After my husband’s passing, I decided to take my 4 Children and their spouses on a trip to Portugal. My husband and I travelled many times on Air Transat to Amsterdam, we always flew club class. As we... Read more
Complaint from Susanna Erasmo on 14 August 2022 about Air Transat.
In order to ensure that husband would not get bumped, I paid for round trip reserved seating (Pearson-Rome-Pearson). Upon boarding he was told that his seat had been given up. WHY????? This is theft. He was then offered three seats... Read more
Complaint from Tfranca on 11 August 2022 about Air Transat.
When we booked our flights we paid a fee for a better seats for both my destinations. Going to Rome was no problem returning we were booked for Isle seat and window seat, instead we go window and middle. I... Read more
Complaint from donnaniewada on 08 August 2022 about Air Transat.
By: Donna Niewada Treatment of Seniors at Calgary Airport We were returning from our trip to Western Canada via Calgary Airport on July 29, 2022. Out of approximately 200 people flying, the agent at the Boarding kiosk, bee lined for my husband... Read more
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