Wingstop Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Wingstop over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Wingstop's offerings.

Sentiment data last updated on April 26, 2024

Wingstop complaint process

Do you have a dispute or had a bad customer experience with Wingstop? Submit your Wingstop complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wingstop.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wingstop complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wingstop?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wingstop complaints chart

We have received 12 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.

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Wingstop complaint statistics

Curious about Wingstop's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

92
Total complaints
92
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 92 ratings

How to contact the customer service of Wingstop?

Below, you will find the contact information for the complaint department of Wingstop. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Wingstop through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wingstop reviews: (92)

Authentic experiences shared by our community for your benefit.

Wrong Order Delivered

Complaint from jenmyah on 10 September 2021 about Wingstop.

I received the wrong order two nights ago (the 7th) that was delivered through the app. By the time the food got to me it was also cold. I have messaged through the app twice, and no one has responded... Read more

Comments: 0
Rating:

Food not ready

Complaint from Clifrankin@yahoo.com on 10 September 2021 about Wingstop.

Ordered 50 piece at 5:o clock and was told it would be ready at 7 o clock. Waited extra 30 minutes to get my food Got home only to discover wings were not done at all. Thia is not right. Read more

Comments: 0
Rating:

No Wings an d No Refund

Complaint from slowe43 on 09 September 2021 about Wingstop.

My girlfriend and I placed an order for wings online for pickup, when we arrived we were told they were out of chicken. How a wing restaurant runs out of wings is not understandable to me. We were told that... Read more

Comments: 0
Rating:

Manger

Complaint from Eslatton on 09 September 2021 about Wingstop.

As I walk in the lady was very nice and did her best with the rush they got in. As I ordered I didn’t get the correct order which was a large fry with Cajun sauce on the side. Idk... Read more

Comments: 0
Rating:

Unable to place an order

Complaint from Jaynerro on 09 September 2021 about Wingstop.

I came into the store to place an order at 11:35pm Store doesn't close until 12 Midnight, I was told that they cannot take my order after 11:30 in store, I have been to this location before and placed an... Read more

Comments: 0
Rating:

Manager very rude

Complaint from MishaC on 08 September 2021 about Wingstop.

Manager was very rude. I order my food at 12:20 it is now 1:00. The manager told me I had to wait an additional 10 minutes for the food in which I did. Then I was told by another worker... Read more

Comments: 0
Rating:

Online ordering

Complaint from JordanC on 08 September 2021 about Wingstop.

Hello I have a complaint about the Wing Stop that’s in Greensboro, North Carolina 4203 W Wendover Ave zip code is 27407. I come to this wing stop all the time as a college student and I was told I... Read more

Comments: 0
Rating:

Rude Manager

Complaint from Football10 on 06 September 2021 about Wingstop.

My husband ordered some food online and I didn't know how he order it and I went to pick it up from leaving another store. I gave the employee his name and the Manager told me that there is no... Read more

Comments: 0
Rating:

Bad Customer Service

Complaint from St Louis on 05 September 2021 about Wingstop.

The guy that was taking orders on 9421 was not so friendly at all I called in a orders and of course it was not ready yet fine. But I was there for about an hour so I go... Read more

Comments: 0
Rating:

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