While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wingstop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Wingstop? Submit your Wingstop complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wingstop.
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Finally, we can turn your complaint into a professional Wingstop complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 11 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wingstop's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wingstop. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Wingstop through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jamese on 16 September 2021 about Wingstop.
I placed an order online. While ordering online I forgot to say extra well done well wings so that's when I called the location right after placing my order and told the young lady that answer the phone that... Read more
Complaint from Jerm on 16 September 2021 about Wingstop.
Food was a disaster chicken was overly seasoned on one side, it looked like food was thrown in a box butter poured in and a whole bottle of lemon pepper was poured on top. The same for the hot Buffalo... Read more
Complaint from Kindness on 15 September 2021 about Wingstop.
To Whom This May Concern: On Sunday, September 12, I ordered Wingstop for my family, which was for pickup. Once arriving to the store in Mesquite,TX 75149 820 E Cartwright Rd 130 Store number: 961 my husband (Anthony) was... Read more
Complaint from Omar918 on 14 September 2021 about Wingstop.
The guy gave me cold food from 8pm which he stated and I ordered my food at 1030 and got there at 1044 my food was watery and fries were soggy this food was sitting for nearly 4 hours and... Read more
I ordered wings 30 of them… 20 lemon pepper 10 habanero and half of them were not done Read more
I ordered my food online and the next day I checked my bank account they had charged me twice and I keep calling and calling and they always give me the run around I want my refund back Read more
Complaint from Sepia25 on 11 September 2021 about Wingstop.
I ordered 10 wings with bone in with mango habanero sauce combination. I paid $16.10, but when I got home after I showered and was ready to eat my dinner, only found four (4) wings. I tried calling, but it was... Read more
Complaint from Kelvin Perlote on 10 September 2021 about Wingstop.
I walk in store and order 50 wings, 30 lemon pepper and 20 barbecue. The young lady said it would be ready in 30 minutes. I went and sat in my truck for 30 minutes. I came back in and... Read more
I was told to stand outside with only 3 people in the store. Two were Mexican and I’m black. For some reason I’m the only one who had to wait outside. Even though the sign clearly says 5 people at... Read more
Complaint from jenmyah on 10 September 2021 about Wingstop.
I received the wrong order two nights ago (the 7th) that was delivered through the app. By the time the food got to me it was also cold. I have messaged through the app twice, and no one has responded... Read more
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