Chicken undercooked
Complaint from Anthony grahiola on 30 June 2021 about Wingstop.
Ordered new ThighStop. Lwmon pepper was uncooked. Blood in chicken thigh Read more
Wingstop complaints
Wingstop Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Wingstop over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Wingstop's offerings.
Sentiment data last updated on April 29, 2024
Wingstop complaint process
Do you have a dispute or had a bad customer experience with Wingstop? Submit your Wingstop complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wingstop.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wingstop complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wingstop?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wingstop complaints chart
We have received 12 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.
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Wingstop complaint statistics
Curious about Wingstop's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
92
Total complaints
92
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
92 ratings
How to contact the customer service of Wingstop?
Below, you will find the contact information for the complaint department of Wingstop. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to Wingstop through their own website, you can use their contact form.
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Wingstop reviews: (92)
Authentic experiences shared by our community for your benefit.
Very Poor performance.
Complaint from slk230 on 17 June 2021 about Wingstop.
Waited 30 minutes for my order even though there was only 1 customer ahead of me. The wings were dry (didn't have enough sauce) on them. In addition they were not hot as the way they were packed did not allow... Read more
bad customer service
Complaint from no longer a customer on 14 May 2021 about Wingstop.
ive already sent a complaint in via email and no one has contacted me so that should tell you this store is pathetic. ive had a bad experience with a manager when I had a delivery and they forgot my... Read more
Frustrated
Complaint from Rcotten on 18 February 2021 about Wingstop.
The regional manager told me that he would replace my order but when I got to the store the staff dismissed me? Read more
Incomplete order
Complaint from Karima Smith on 13 February 2021 about Wingstop.
I didn't receive my complete order I didn't receive my corn and my fries to my order Read more
I called in to the manager Chris explained my problem wrong order and rude treatment from the employees. He questioned me about the order. I proceeded to tell him and he kept repeating himself that he was there and he... Read more
I picked up an order for DoorDash. Went inside the employees had mask under their nose and at one point took it off. Also told them they forgot half the order and they wanna cuss you out and say that... Read more
Late Order
Complaint from Joshie12 on 20 January 2021 about Wingstop.
Waited an hour and 40 min for an order of the crew pack. It’s ridiculous!! Read more
wrong order 2 days in a row
Complaint from Jamar on 12 December 2020 about Wingstop.
I ordered 10 all bones in mild sauce sprinkle in lemon pepper and they gave me hot with no lemon pepper 2 days in a row I'm not satisfied And I stay like 40 minutes away Read more
1st Trip to Wingstop they told me it would take 15 min. For 8 wings and Veggies...I came back in 20 min. My food still wasn't ready. A lady came in who was clearly after me he... Read more
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