While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Wingstop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
Do you have a dispute or had a bad customer experience with Wingstop? Submit your Wingstop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 11 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wingstop's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wingstop. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Wingstop through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Jimbali5 on 14 May 2023 about Wingstop.
The manager was very rude they forgot my Rich the night of the Laker game so I mentioned it yesterday they told me he can’t give me a ranch this time but next time he can I said well what’s... Read more
Complaint from Extremely Disappointed on 14 April 2023 about Wingstop.
First I'm an Executive Chef with over 25 years in the industry. My first visit is my last as the poor service and especially the food quality is absolutely the worse I have ever experienced. The fries you... Read more
Complaint from Cknight79 on 12 April 2023 about Wingstop.
I order a 10 pieces classic wings, fries, corn and a drink. My wings were hard, my fries were burned and tasted like old grease. I send the food back and ask for fresh food. It take 5 mins the... Read more
Complaint from Rabsbunny on 04 April 2023 about Wingstop.
It actually took over 30 minutes to finally get my order and there were only the two of us customers and at least 7 employees working. When I attempted to pay, they would not accept cash. When I got... Read more
The worker was very rude..I stood there for 4 mins until she finally came to get my order after I ask can she take my order.Her reply was I’m busy wait. She took my order and it took her 28... Read more
In September of 2022 I ordered almost 50.00 worth of wings and when I called the store about my order, they were so rude I asked for my order to be canceled. Since then I have been going back and... Read more
Complaint from Slc444 on 11 February 2023 about Wingstop.
Delivery person could not understand the written instructions that I gave him we also talked on the phone he still didn’t find me I had to get dressed go down and stand out in the cold for him to find... Read more
Complaint from Lweather on 11 December 2022 about Wingstop.
First I went in there to place an order not knowing that they were only taking online orders because there was no signage of that. Once the girl rudely told me online orders only I wanted to ask a question... Read more
Complaint from Scarscarxo on 29 November 2022 about Wingstop.
I did not receive 10 wings , I only got 6 and also they didn’t give my carrots that I ordered. Read more
Complaint from RoseAnn on 25 November 2022 about Wingstop.
Placed an order over the phone at 7:53 pm I was told it would be ready by 8:15 pm, I arrived right before 8:15, paid for my order. They searched for my order and they couldn’t find it, finally... Read more
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