Our sentiment meter has identified a 100% increase in complaints about Wingstop over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Wingstop's offerings.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Wingstop? Submit your Wingstop complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wingstop.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 12 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wingstop's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wingstop. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Wingstop through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Simba04 on 23 April 2024 about Wingstop.
Waited over 30 minutes for my order, missing my add 5 boneless wings, order two 6 piece classics, wings were dry, and the employees stated after I received my garlic parm that they had no cheese! To top it off... Read more
Complaint from Aramisgarcia on 19 February 2024 about Wingstop.
Food was and fries from order. Bonesless wings and corn were cold. 20 boneless wing combo with fries Large corn Plain chicken sandwich Ordered through Uber Read more
Complaint from cindydcaceres@yahoo.com on 13 November 2023 about Wingstop.
Food was over cooked (chicken wings and fry's), the employee told me to call the complaint line for a refund and I have not received nothing. Read more
Complaint from Art08 on 02 October 2023 about Wingstop.
My order was placed online, and I had multiple issues in single order. Started from noticing that there are only two ranches in the bag which we had paid for additional ranch $1.99 on the electronic order. Second issue was... Read more
The neighborhood is complaining about this Wingstop. EVERY night the employees are in the alley smoking dope, cursing, and sometimes fighting. This kind of behavior is bringing our neighborhood down. They even had a shooting in front of this store.... Read more
Complaint from AllenGregory on 22 September 2023 about Wingstop.
On September 21 2023 time 10:55pm someone denied me my DoorDash order and he at home watching camera he called and told crew members not to served me my orders for my DoorDash account or they will be FIRED I’m... Read more
Complaint from Mrs Kelly on 10 September 2023 about Wingstop.
I ordered my food online and went to pick it up 20mins later on 09/09/2023 !! When I got there they only had fries up first and then I waited 30 minutes for my wings, so I had them drop... Read more
Complaint from kim basilico on 08 September 2023 about Wingstop.
I was waiting for order and cashier jumjp on me saying wasn't in computer very mean like Read more
Complaint from Sphillipss on 27 August 2023 about Wingstop.
My daughter placed her order at 1:16 Order Number 10004 I arrive to pick it up. It is one Hispanic customer in front of me being helped by a tall Hispanic man at the register, so I get behind him.... Read more
Complaint from Alexis on 25 June 2023 about Wingstop.
So I ordered from Wingstop first off they said they did not have an order for my name. And then I had to go back and re-order and they got another customers order wrong. He came back and said this... Read more
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