While Wingstop is known for its delicious chicken wings, complaint data from our community has highlighted a few recurring issues that customers frequently encounter. Common complaints include long wait times for orders, receiving cold or incorrect food, and unresponsive or rude customer service. There are also numerous reports of refunds not being processed properly and problems with missing food items in deliveries.
To minimize these issues, we recommend double-checking your order before leaving the store or when it is delivered and keeping a detailed record of your transactions. If you encounter any problems, contact customer service immediately and document all interactions, including photos or videos if you receive incorrect or poor-quality food.
Do you have a dispute or had a bad customer experience with Wingstop? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Wingstop.
Our sentiment meter has detected that Wingstop complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wingstop, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 1 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Wingstop's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Wingstop. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Wingstop through their own website, you can use their contact form.
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Helpful experiences shared by verified Wingstop customers. Search, discuss and connect with other people in our community.
Complaint from P1ssedcust0merr on 02 February 2025 about Wingstop.
I went to wingstop at 1688 N Perris Blvd , Perris, CA 92571 and my order was not fresh and the ranch having chunks in it. When I asked the lady/manager Angelica about recieving blue cheese instead of regular ... Read more
Complaint from MRam on 04 August 2024 about Wingstop.
We put in an online order for pickup, went 30 mins after to pickup and no order in sight. Said ticket got lost and would take another 30 mins to prepare. Waited over an hour and order still not ready.... Read more
took an hour and a half when online it said 16-21 minute wait Read more
Complaint from Simba04 on 23 April 2024 about Wingstop.
Waited over 30 minutes for my order, missing my add 5 boneless wings, order two 6 piece classics, wings were dry, and the employees stated after I received my garlic parm that they had no cheese! To top it off... Read more
Complaint from Aramisgarcia on 19 February 2024 about Wingstop.
Food was and fries from order. Bonesless wings and corn were cold. 20 boneless wing combo with fries Large corn Plain chicken sandwich Ordered through Uber Read more
Complaint from cindydcaceres@yahoo.com on 13 November 2023 about Wingstop.
Food was over cooked (chicken wings and fry's), the employee told me to call the complaint line for a refund and I have not received nothing. Read more
Complaint from Art08 on 02 October 2023 about Wingstop.
My order was placed online, and I had multiple issues in single order. Started from noticing that there are only two ranches in the bag which we had paid for additional ranch $1.99 on the electronic order. Second issue was... Read more
The neighborhood is complaining about this Wingstop. EVERY night the employees are in the alley smoking dope, cursing, and sometimes fighting. This kind of behavior is bringing our neighborhood down. They even had a shooting in front of this store.... Read more
Complaint from AllenGregory on 22 September 2023 about Wingstop.
On September 21 2023 time 10:55pm someone denied me my DoorDash order and he at home watching camera he called and told crew members not to served me my orders for my DoorDash account or they will be FIRED I’m... Read more
Complaint from Mrs Kelly on 10 September 2023 about Wingstop.
I ordered my food online and went to pick it up 20mins later on 09/09/2023 !! When I got there they only had fries up first and then I waited 30 minutes for my wings, so I had them drop... Read more
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