Wingstop complaint process

Do you have a dispute or had a bad customer experience with Wingstop? Submit your Wingstop complaint through our platform, so their customer service can reach out to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wingstop.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wingstop complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wingstop?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Current sentiment: Negative

Our sentiment meter has detected a 700% increase in Wingstop complaints over the past 28 days compared to the average rate.

Updated on September 30, 2023

Wingstop complaints chart

We have received 21 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.

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Wingstop complaint statistics

Curious about Wingstop's track record in addressing complaints? Dive into the all-time complaints data right here!

88
Total complaints
88
Open Complaints
0
Complaints pending
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Complaints resolved
1.1
/10 88 ratings

Wingstop contact information

Complaint line phone number:
Pending
Webcare email:
Pending
Corporate HQ address:
Pending
Contact form:

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wingstop reviews: (88)

Drug use

Complaint from on 22 September 2023 about Wingstop in category Fast Food / Delivery

The neighborhood is complaining about this Wingstop. EVERY night the employees are in the alley smoking dope, cursing, and sometimes fighting. This kind of behavior is bringing our neighborhood down. They even had a shooting in front of this store.... Read more

Comments: 0
Rating:

Discrimination

Complaint from on 22 September 2023 about Wingstop in category Fast Food / Delivery

On September 21 2023 time 10:55pm someone denied me my DoorDash order and he at home watching camera he called and told crew members not to served me my orders for my DoorDash account or they will be FIRED I’m... Read more

Comments: 0
Rating:

Invisible Customer

Complaint from on 27 August 2023 about Wingstop in category Fast Food / Delivery

My daughter placed her order at 1:16 Order Number 10004I arrive to pick it up. It is one Hispanic customer in front of me being helped by a tall Hispanic man at the register, so I get behind him.... Read more

Comments: 0
Rating:

Hair in my wing

Complaint from on 25 June 2023 about Wingstop in category Fast Food / Delivery

So I ordered from Wingstop first off they said they did not have an order for my name. And then I had to go back and re-order and they got another customers order wrong. He came back and said this... Read more

Comments: 0
Rating:

Worst Ever!

Complaint from on 14 April 2023 about Wingstop in category Fast Food / Delivery

First I'm an Executive Chef with over 25 years in the industry. My first visit is my last as the poor service and especially the food quality is absolutely the worse I have ever experienced. The fries you... Read more

Comments: 0
Rating:

Horrible food

Complaint from on 12 April 2023 about Wingstop in category Fast Food / Delivery

I order a 10 pieces classic wings, fries, corn and a drink. My wings were hard, my fries were burned and tasted like old grease. I send the food back and ask for fresh food. It take 5 mins the... Read more

Comments: 0
Rating:

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