Wingstop complaint: One disappointment after another

Name: One disappointment after another
Item: Wingstop
Rating: 1
Author: Maria

Open 4 Aug 2024 53 views Fast Food / Delivery

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Filed 4 Aug 2024 by Maria

We put in an online order for pickup, went 30 mins after to pickup and no order in sight. Said ticket got lost and would take another 30 mins to prepare. Waited over an hour and order still not ready. Quite a bit if workers, nothing organized. Other customers waiting over an hour for food. Unacceptable!!!

Wingstop complaint: One disappointment after another — Photo Maria uploaded with this complaint

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Case details

Status: Open
Company: Wingstop
Filed: 4 Aug 2024
Rating: 1/5
Desired resolution: Hire more competent people and hold them accountable for mistakes that waste people’s time
Problem: Online order lost, over an hour wait
About: pickup order

Progress

Filed
Company notified
Company replied
Resolved

4 Aug 2024 Complaint filed and published
4 Aug 2024 Message from Bizzy: we notified Wingstop about this complaint.

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