Hi I placed the order lemon pepper and hickory smoked bbq and tender pieces and fries my food was not cooked properly and fries are cold it’s doesn’t look like they’re made fresh my kids is really upset all my... Read more
Wingstop complaints
Wingstop Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Wingstop over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Wingstop's offerings.
Sentiment data last updated on April 29, 2024
Wingstop complaint process
Do you have a dispute or had a bad customer experience with Wingstop? Submit your Wingstop complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wingstop.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wingstop complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wingstop?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wingstop complaints chart
We have received 12 complaints about Wingstop over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Wingstop complaint statistics
Curious about Wingstop's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
92
Total complaints
92
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
92 ratings
How to contact the customer service of Wingstop?
Below, you will find the contact information for the complaint department of Wingstop. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to Wingstop through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wingstop reviews: (92)
Authentic experiences shared by our community for your benefit.
Not getting everything I paid for on delivery
Complaint from Angry2021 on 29 August 2021 about Wingstop.
I placed an order online today (82921) for delivery. I had gone to the store in Seffner bc everything lately when I order from the Temple Terrace location either I do not get my whole order and the food is... Read more
Saying store is closed before 10pm
Complaint from BryanB90 on 27 August 2021 about Wingstop.
The last 3 time's I have tried to get food I've been told they were closing, this was before 10 pm. There were 4-5 employees in the restaurant, still doing orders from online. One other time I put in... Read more
Chicken not cooked properly
Complaint from Bdaprato82 on 31 July 2021 about Wingstop.
I normally love this place, but I ordered today online and when I picked it up it wasn’t ready yet even though it was passed the time. Then the chicken didn’t seemed completely cooked. It was soggy and rubbery. Read more
Wrong order
Complaint from Queen62 on 31 July 2021 about Wingstop.
I ordered online mix of boneless and bone-in, all I got was boneless! On top of all that they have a sign on the door that clearly says must wear mask, out of the 20-25 people inside the store, only... Read more
Incorrect food
Complaint from angelialewis on 30 July 2021 about Wingstop.
I ordered a 6 piece combo, with seasoned fries and a drink. I put my number down so they could call for any reason. I get to the restaurant and they tell me they don’t have any fries and can’t... Read more
All in one pricing on 2 windows is $19.9 but charged $22.99 at resister
Complaint from Debpalm on 28 July 2021 about Wingstop.
We eat at this location a lot and the pricing for the all in one bundle on the windows still reflect $19.99 but cashier said my total was 24.xx and when I questioned her all she said was “... Read more
Poor customer service, need customer training
Complaint from thende2488@aol.com on 18 July 2021 about Wingstop.
Today 18 July 21,approx 3:00 PM, placed an online order for a simple 10 pc classicboneless wing combo. $11.90; ready in 16 minutes. Customer service rep look for order, and went to back and said, we couldn’t find an online... Read more
Credit card
Complaint from Andra on 14 July 2021 about Wingstop.
Credit card was left at wing stop And employee Decided on his own to take my credit card and use it at Starbucks Read more
They screwed up my order
Complaint from Highst on 10 July 2021 about Wingstop.
I ordered 10 piece all flats, they gave me all drums, I have receipt and picture, I want my chicken all flats now! Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
