Wingstop complaint: Unable to place an order

Name: Unable to place an order
Item: Wingstop
Author: Jernerro

Open 9 Sep 2021 143 views Fast Food / Delivery

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Filed 9 Sep 2021 by Jernerro

I came into the store to place an order at 11:35pm Store doesn’t close until 12 Midnight, I was told that they cannot take my order after 11:30 in store, I have been to this location before and placed an order after 11:30pm in store with no problem, is this a policy to not take an order after 11:30pm or not? Every other restaurant will take your order, why won’t wing Stop?

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Case details

Status: Open
Company: Wingstop
Filed: 9 Sep 2021
Desired resolution: I would like an explanation and a courtesy meal for my inconvenience of driving to this store for nothing, had I known this I would've never stopped here, I know for a fact that I've placed an order before after 11:30pm in store
Problem: Order refused before closing time
About: in-store order

Progress

Filed
Company notified
Company replied
Resolved

9 Sep 2021 Complaint filed and published
9 Sep 2021 Message from Bizzy: we notified Wingstop about this complaint.

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