While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 1, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 31 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from nwdudwdw on 04 May 2022 about Uber.
i would like to complain against your driver of your company .Yesterday evening at 8.15 pm i was trying to book uber auto after so many attempts i find a driver but that after some time he cancelled the... Read more
Complaint from mnjdale on 03 May 2022 about Uber.
We were in Florida to go on a cruise. We scheduled an uber to pick us up from the Hotel to take us to the port. The uber driver picked us up on time. The entire trip... Read more
Complaint from Wendy R. Smith on 30 April 2022 about Uber.
I am a regular Uber user in Jacksonville, NC. I take Uber to and from my work at Taco Bell on Gumbranch Rd often. Today I (for the first time ever) messaged the driver to cancel as I had another... Read more
Complaint from Brandy004 on 30 April 2022 about Uber.
At approx 9.15am Saturday April 30 I saw my driver pull up on the opposite side to me in front of Prahran Market. He was in a dark blue Toyota Camry and the last 3 digits of his number plate... Read more
Complaint from kc16 on 25 April 2022 about Uber.
I scheduled a ride from my house to the airport 2 weeks in advance. A couple minutes AFTER they were supposed to arrive, Uber canceled my ride permanently. It was a Sunday morning and the 15 cab companies I called... Read more
Complaint from Peter WRIGHT on 12 April 2022 about Uber.
Used Uber many times to travel from to home and Perth International Airport. Average fare $72 - $80 AUD. April 8th, 2022 returned to Perth on an international flight and ordered UBER Taxi as usual. UBER claimed there were limited... Read more
Complaint from dpolovit on 08 April 2022 about Uber.
Hi, My parents took an Uber trip on Thursday, April 7th, from the hospital to their residence. The trip took twice the distance and three times the time. I think that was done on purpose to hike up the fair. You can... Read more
Complaint from BB1004 on 07 April 2022 about Uber.
Demario, who was scheduled to pick up my parents at the address listed above today around 2:33 p.m., abruptly cancelled the ride when he was right at the site leaving me to have to schedule another Uber ride for my... Read more
Complaint from Rachel Sutherland on 05 April 2022 about Uber.
I am very angry to be charged $10.00 when the UBER driver cancelled my trip right in front of me, sped off then charged me $10.00. The incident occurred at 9.32pm on the 2422. The UBER driver receipt states Driver... Read more
Complaint from Leonie kilmister on 05 April 2022 about Uber.
I waited 15 minutes for my ap to tell me he was 7 minutes away then 4 minutes away and the closest he came was three minutes away. By the time I had waited 15minutes it was too late... Read more
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