While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Yy6 on 28 January 2023 about Uber.
Sir, I booked Uber rental taxi for 4 hours on 09-01-2022. The booking was none at 08.27 AM , it was ed and the driver Mr. Vikram Takur arrived at the location on time. I called him and started the... Read more
Complaint from Taby on 09 January 2023 about Uber.
I have been struggling to upload the insurance documents required by Uber and have since been in contact with the agents and none of them seem to know how to resolve the issue.This is happening to all drivers and they... Read more
Complaint from abbas mohammadian on 08 January 2023 about Uber.
hey, i've been workinf for uber almost 4 weeks and my payment account need attention i tried to call uber support regarding the issue and i havent been able to gate correct answer, i did try many things to... Read more
Complaint from Thekeystosalvation on 06 January 2023 about Uber.
My account was hacked, I tried several times to get staff to fix it. Someone created multiple accounts in my name. I am only guilty of one because I was locked out of my original account the others the hacker... Read more
Complaint from Londiwe on 03 January 2023 about Uber.
The driver with a name of Prosper excepted trip and ask me where am going after that he told me he isn't coming in a rude way.He refused to cancel the trip and I had to wait... Read more
Complaint from prabhashini on 01 January 2023 about Uber.
I have tried to place an uber ride to go to church in the morning. Rs 185 - was charged to my credit card even without finding a ride Please do the needful to refund the same to my credit... Read more
Complaint from ajs03k on 15 December 2022 about Uber.
When I reserved an UBER I was told that my money would be recharged back to my PayPal account. The money never was charged back. The line items on my bill changed from reservation fee being $39.00 to being... Read more
Complaint from Riyasat on 15 December 2022 about Uber.
Hi Team, I have been trying to sign up for the Uber Drive app, and have followed all steps but the account is showing blocked. Kindly help in checking this issue and resolve as soon as possible. Name: Riyasat Saifi Number: 7599090272 Email: saifiriyasat93@gmail.com Read more
Complaint from Ray1 on 07 December 2022 about Uber.
I’ve been an Uber eats driver for the past 2 months. I applied and they told me I was approved to drive. They gave me a time limit to turn in documents. Everyday for a week the customer service reps... Read more
Complaint from Steelhead911 on 29 November 2022 about Uber.
Was about to place an order for food and I had a $10 Uber cash in my account when I went to reload the page and place my order $1.02 were. I tried to contact them first person couldn’t do... Read more
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