While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from DAC1981 on 11 May 2023 about Uber.
Uber deactivated the account I was using to drive with a rental through their company and Hertz. For 2 weeks they could not fix this. I made no money. I paid 700 in rental fees. I gave up, decided to... Read more
Complaint from Saraadaly on 30 April 2023 about Uber.
I took an Uber yesterday who didn’t pick or drop me off in the right location, yelled at me, used profanity and when I got in the car his first question was “are you going to throw up?” Which he... Read more
Complaint from Charles Hawkins on 26 April 2023 about Uber.
They blocked me from the app because I bought a new phone. Now all my credit cards have been flagged for fraud and other services like lyft, sling, amazon, etc. are blocking these cards and restricting my account. All cards... Read more
Complaint from Cindy Kenyon on 23 April 2023 about Uber.
We reserved an Uber for a 4am ride to the airport. Driver never showed which made us late and we almost missed our flight. We’re forced to park in the airport garage which is $30day. We’re asking Uber to share... Read more
Complaint from Arievalerie@gmail.com on 25 March 2023 about Uber.
I wasn't paid the rightfully earned $990 for completing 90 trips as a returning driver. The incentive promised I'd get the difference if I completed at least 90 trips. Which I successfully did. Read more
Complaint from Chris Nelbach on 08 March 2023 about Uber.
Uber lies about paying wait time. They make it look like you were paid by taking time off the drive time adding in the wait time. I had a trip that there was 20min drive time miles 10... Read more
Complaint from Kcampxx on 01 March 2023 about Uber.
I ordered for an express delivery for a grocery shop as I needed shopping the same day. I then received a call from Asda informing me to call them and on the phone call they told me the Uber driver... Read more
Complaint from roche on 20 February 2023 about Uber.
Was picked up on time to go to airport, driver deliberately missed turnoff to airport which on my phone showed we would arrive on time to destination. He took extended route totally out of the way and then asked... Read more
Complaint from Michael Amiel on 18 February 2023 about Uber.
I ordered an Uber yesterday to take me to a place that was 2.2 miles away for $18. What a rip off!! They sent me a driver who showed up late and took me to the wrong address. I tried... Read more
Complaint from chamika fernando on 30 January 2023 about Uber.
my wife ( 0094712120978) tried 4 times(on 27.01.2023)to book a ride from university of Colombo to Maharagama. she has paid 4 times through the app and only 4th time a driver came to take her.( we finally asked from the... Read more
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