While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Uber over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Uber? Submit your Uber complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uber.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Uber complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 34 complaints about Uber over the last 12 months. The graph below shows a monthly breakdown.
Curious about Uber's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Uber. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Uber accountable for any problems you may have encountered.
You can file any kind of complaint related to Uber, such as poor driver behavior, incorrect billing, unexpected charges, poor customer service, safety concerns, and any other issues you may have experienced.
According to our own complaints database, some common complaints about Uber include:
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner. Uber might even offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform, it always helps to notify Uber yourself as well. You can contact Uber customer service through 1-800-664-1378, via the Uber Help website or by reaching out to @Uber_Support on Twitter.
Below, you will find the contact information for the complaint department of Uber. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Uber by calling 1-800-664-1378. If you want to reach out to Uber through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from frank loo on 07 November 2022 about Uber.
Uber suddenly deactivated my account four years ago without any advanced warning , just gave me a explanation that they had a few complaint which reported I drove the car unsafely (before the sudden decision I had never been warned... Read more
Complaint from ashrabi on 15 October 2022 about Uber.
they deactivated me for no reason by saying customer complaints against me and requested me to show police report which i did i showed then i hve nothing against me i have clean record but they lied and after recieving... Read more
Complaint from Gokul on 20 September 2022 about Uber.
Dear Sir, It was impossible for me to write down my Uber experience on an AI driven Uber App. Thanks for giving me an opportunity to write to you. Note is a bit too long; seek your patience to understand... Read more
Complaint from Petronella on 05 September 2022 about Uber.
I was quoted R 148.00 for the trip but after the trip I was charged (deducted from my bank account) R204.00 please can explain this to me. Read more
Complaint from Comet88 on 20 August 2022 about Uber.
Upon making my very first complaint to Uber regarding a rude driver, the agent then proceeded to deactivate my account permanently, citing I had breached TC. I requested cause and evidence for the accusation but they ignored the request and kept... Read more
Complaint from Just show you Drivers Licence on 06 August 2022 about Uber.
I work for a large university, we have alot of students being dropped off for schoolclass, the problem is alot of your drivers do not want to show there ID Driver's license to the security personel, At this location no... Read more
Dear Sir Madam, I am writing to you to raise an issue about: Uber Eats The issue that I have experienced was: Firstly i do not find Uber help useful at all. The agents always provide generic answers via the app... Read more
Complaint from 9999169786 on 24 July 2022 about Uber.
Hi Team, I am writing this email because of a serious issue I have been facing since a very long time... Most of the time the... Read more
Complaint from Graham Meek on 19 July 2022 about Uber.
Yesterday at 1 Welbeck street London I tried four times to book an Uber cab over a protracted length of time. Each time the driver eventually cancelled the pick up. Today I have been contacted by my credit card company... Read more
After he get me at 201 mccarry street the driver ask twice for 20.00 tip I paid round trip an it was odd to ask me I felt scared I try to go back to him.he wasn't around he... Read more
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