TracFone Complaint Sentiment: Neutral

Our sentiment meter has detected that TracFone complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TracFone, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

TracFone complaint process

Do you have a dispute or had a bad customer experience with TracFone? Submit your TracFone complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TracFone.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TracFone complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TracFone?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TracFone complaints chart

We have received 9 complaints about TracFone over the last 12 months. The graph below shows a monthly breakdown.

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TracFone complaint statistics

Curious about TracFone's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!

66
Total complaints
65
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 66 ratings

TracFone reviews: (66)

Authentic experiences shared by our community for your benefit.

TracFone Wireless - Tracfone

Complaint from cynthiadavis on 02 July 2022 about TracFone.

I ordered a year '1500 Service days only prepaid to also include 1500 text and 1500 MB data' card from a seller on Ebay going by the name of ZBMYWHS48 for my Tracfone. My phone has since been deactivated. ... Read more

Comments: 0
Rating:

not getting my free phone

Complaint from disappointedwithTracfone on 24 June 2022 about TracFone.

tracfone is not delivery my free phone. they said they shipped it to me. i was on the phone from 2pm - 7pm with their customer service reps informing them I did not receive the phone. they tell me they... Read more

Comments: 0
Rating:

Phone does not work

Complaint from Leslie Stone on 15 May 2022 about TracFone.

I have been a customer of tracfone for years. I had a perfectly good phone until I was notified that the phone I was using was old and would no longer work after April of this year. I... Read more

Comments: 0
Rating:

TracFone phone deactivated (no warning)

Complaint from PJB76 on 05 May 2022 about TracFone.

Tried to use phone and could not. TracFone site agent says phone must be replaced as it is no longer compatible. Spoke with several agents and they say they could not help me as I didn't use the account to... Read more

Comments: 0
Rating:

transfer to new devises

Complaint from buckingdum on 04 May 2022 about TracFone.

I have been more than 10 years TracFone customer; after year of e-mail about 4G requiring new devises. I took advantage and pay for a new devise flip phone DL 123. My old blackberry did have a lot... Read more

Comments: 0
Rating:

Phone not Working and I cannot recieve any help

Complaint from AlyKat381 on 24 April 2022 about TracFone.

Hello. I had a replacement phone come in the mail! (I was not informed my phone would be turned off until I received and activated my new phone.) When my phone arrived, I called to get it... Read more

Comments: 0
Rating:

unable to get tracfone to transfer minutesto new phone

Complaint from slttek on 29 March 2022 about TracFone.

tracfone supplied a new phone because my old one was incompatible with new system. I have spent hours on hold trying to resolve only to be disconnected or the agent unable to get thru to the department that she said... Read more

Comments: 0
Rating:

No Customer Support

Complaint from Problem Service on 12 March 2022 about TracFone.

The phone was shut off with no notice. Bought a new phone because they said it no longer supported 2g. Numerous calls to customer service. I was told that there was no problem with the phone. ... Read more

Comments: 0
Rating:

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