TracFone complaint: TracFone phone deactivated (no warning)
Filed 5 May 2022 by Paul
Tried to use phone and could not. TracFone site agent says phone must be replaced as it is no longer compatible. Spoke with several agents and they say they could not help me as I didn’t use the account to use my credit card or did not place a personal call on the phone (seems ridiculous). I provided last 4 digits of my serial as well as last 4 digits of phone . Agents claim there is nothing they can do. I tried going to their website to reorder but it won’t let me and refers me to 1-800-867-7183 which eventually refers me to another agent who can’t help me. Such a vicious circle. I am frustrated.
Report
Discussion
0 comments
No comments yet. Been through something similar with TracFone? Start the discussion above.
More TracFone complaints
View all 67Lost phone and they won’t replace it, have no way of phoning them. For a senior this is unsettling as health issues arise!
After calling it in, and waiting endlessly, I was asked phone number, address, D.O.B., mother’s maiden name, etc, then they…
Phone does not work
I have been a customer of tracfone for years. I had a perfectly good phone until I was notified that…
Tried to activate a new trac phone just purchased from best buy
My friend wasin best buy for over two hours and the phone was not activated. I made 14 calls to…