Our sentiment meter has detected that TracFone complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TracFone, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 25, 2024
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We have received 9 complaints about TracFone over the last 12 months. The graph below shows a monthly breakdown.
Curious about TracFone's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Lizette17 on 16 December 2023 about TracFone.
I've contacted support over 10x haven't been able to send or receive texts since the Dec 1st. The Escalations Dept. needs to fix this. I don't know if I need to do a factory reset but texts in Google... Read more
Complaint from Digdug on 04 December 2023 about TracFone.
I purchased a new phone because I'm being relocated for military reasons and in the TracFone website it says if you're being relocated they would unlock the phone per my request well they're denying my request Read more
Complaint from jwetz on 21 November 2023 about TracFone.
It seems every time I try to put time on my device I have problems and have to call them. This time they renewed my number, the same number I have had over 20 years, then told me that... Read more
Complaint from D. Ramp on 16 October 2023 about TracFone.
I have contacted tracfone's customer service both numbers and received no help. There ready reply is we need to transfer you to another number or the Warehouse to ask about your exchange. The number after wasting forty minutes or so... Read more
Complaint from Mike J B on 02 October 2023 about TracFone.
It seems that every time I call their customer service I get rude incompetent CSRs. When I ask to make a complaint, they tell me there is no complaint dept. When CSRs screw up, they get rude... Read more
Complaint from Peter1 on 25 August 2023 about TracFone.
My old phone is out there with phone service data and everything and Im still getting the run around for three days straight, I even bought a new phone as they requested. Its like being on a merry go round... Read more
Complaint from Fideauxdon on 04 June 2023 about TracFone.
I bought a Tracfone Samsung Galaxy A13 prepaid smartphone. When I started to activate the phone I discovered that there wasn't a SIM card in the package. I talked to their Customer Service and they weren't able to help me.... Read more
Complaint from Ss213 on 17 May 2023 about TracFone.
I've had to call so many times, reset and erase my phone many times all because the MMS and SMS doesn't work. I cant text images nor receive them often times. I paid for this phone and I'm so tired... Read more
Complaint from Kimbob on 10 May 2023 about TracFone.
For past Several months, Tracfone APP has NOT provided Standard Phone information (remaining Balance of Minutes, Text, and/or Data). While Logged into APP, I tried CHAT! BAD Decision - had to Wait 15 minutes for a So... Read more
Complaint from Angry Birds on 26 March 2023 about TracFone.
My Tracfone number 9315051219 is a backup phone that I don’t use but keep it at home. In the picture it shows I have data, min and sms about 4 months ago and I have not used anything since then.... Read more
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