They owe me money and have never sent it to me
Complaint from jdon on 20 June 2024 about Bell Canada.
They were charging me for a line that was supposed to be free. I never used it. They agreed to refund me a fixed amount and never did. Read more
Bell Canada Complaints Service & Advice
Most Common Bell Canada Complaints and Tips
While Bell Canada provides a wide array of telecommunications services, complaint data from our community has flagged several recurring issues that customers frequently encounter. Common complaints include unexpected extra charges, poor customer service, and various problems related to account setup and installation. Many users also report difficulties in reaching customer support and issues with service reliability, resulting in significant inconvenience and frustration.
To avoid these issues, we strongly advise customers to thoroughly review their bills for any unexpected charges and promptly report discrepancies. When setting up new services or installations, ensure that all details and agreements are clearly documented. Additionally, maintain detailed records of all communications with their support team to tackle any problems more efficiently.
How and why file a complaint about Bell Canada?
Do you have a dispute or had a bad customer experience with Bell Canada? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Bell Canada.
Bell Canada Customer Sentiment: Neutral
Our sentiment meter has detected that Bell Canada complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Bell Canada, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
Bell Canada complaints chart
We have received 0 complaints about Bell Canada over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Bell Canada complaint statistics
Curious about Bell Canada's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
44
Total complaints
44
Open Complaints
0
Complaints pending
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Complaints resolved
1.4
44 ratings
How to contact the customer service of Bell Canada?
Below, you will find the contact information for the complaint department of Bell Canada. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-888-832-7221
Contact form:
You can contact the customer service of Bell Canada by calling 1-888-832-7221. If you want to reach out to Bell Canada through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Bell Canada: (44)
Helpful experiences shared by verified Bell Canada customers. Search, discuss and connect with other people in our community.
Bill
Complaint from mberttolfldi on 08 January 2024 about Bell Canada.
I would like to have someone call me i do not want to talk to customer service but someone who can make a decision i have had to many problems with bell and its continuing Bill to high for no... Read more
Poor Loyalty Service
Complaint from TryAgain on 20 August 2023 about Bell Canada.
August 2023 6.30-7.30pm EST conversation with Sam: To his credit he was very civil and calm, persistent but was unable to provide me the information I requested/required. I wanted to know the cost of bundling services with Bell (by adding an additional... Read more
Getting started with a new account
Complaint from Taffy34 on 13 August 2023 about Bell Canada.
Iam a new customer and I have been trying to get my phone online. The customer service is not good. They were supposed to import my number from Koodo week and a half ago it never got done. I have... Read more
Extra charges
Complaint from Vkumar on 07 August 2023 about Bell Canada.
Extra charges on account of excessive data usage imposed No justification Read more
Damage to my trailer
Complaint from Lonnie on 17 June 2023 about Bell Canada.
On May 27 I had a bell installer come to my home to install internet for r home as the driver pulled in my driveway and hit my trailer with his ladder on the top of his... Read more
Installation nightmare
Complaint from Habsnutt on 24 May 2023 about Bell Canada.
I ordered a Telephone, Fibe TV and Internet bundle to be installed an my mother-in-laws long term care home. As I explained to everyone I spoke to, she is 86, has dementia and relies on the phone to call... Read more
Refund of a Credit
Complaint from dfjj@hotmail.com on 01 April 2023 about Bell Canada.
My Uncle passed away with a $7.01 credit on his account and Bell Canada will not send the funds out to his estate. This is more of a principal thing than the actual dollar value but shows how Bell Canada... Read more
The executive officer i complained against, closed my conplain and ignored it.
Complaint from BellAreUnethical on 21 February 2023 about Bell Canada.
My complaint to bell was against many issues , one of them their executif officer Tahira, ... they have no ambusdman or legit 3rd party to go to . I sent my complaint and it was answered bybthe same person Tahira... Read more
Loss of job and pay due to internet equipment not arriving on time
Complaint from BGN on 06 January 2023 about Bell Canada.
Hello I recently moved to Kingston,ON from Scarborough, ON. I did call Victor, the field sales technician for our apartment at Unit-206, 52 Bayswater pl, Kingston, ON where we had a conversation on Bell internet for my unit to be installed... Read more
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