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Bell Canada complaint: Poor Loyalty Service

Open 124 views Telecom

Filed 20 Aug 2023 by Marc

August 2023 6.30-7.30pm EST conversation with Sam:
To his credit he was very civil and calm, persistent but was unable to provide me the information I requested/required.
I wanted to know the cost of bundling services with Bell (by adding an additional service to existing services) for which I am not the current account holder (although I pay for them). I may in the future get them transferred to me.
Bell (by extension Sam) would not provide me any details; nor connect me with his Supervisor, even after providing fake requested personal details.
So how do you shop for Services?

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