Freedom Mobile Complaint Sentiment: Neutral

Our sentiment meter has detected that Freedom Mobile complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Freedom Mobile, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 23, 2024

Freedom Mobile complaint process

Do you have a dispute or had a bad customer experience with Freedom Mobile? Submit your Freedom Mobile complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Freedom Mobile.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Freedom Mobile complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Freedom Mobile?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Freedom Mobile complaints chart

We have received 2 complaints about Freedom Mobile over the last 12 months. The graph below shows a monthly breakdown.

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Freedom Mobile complaint statistics

Curious about Freedom Mobile's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 7 ratings

How to contact the customer service of Freedom Mobile?

Below, you will find the contact information for the complaint department of Freedom Mobile. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1 647 700 2435
Contact form:

You can contact the customer service of Freedom Mobile by calling +1 647 700 2435. If you want to reach out to Freedom Mobile through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Freedom Mobile reviews: (7)

Authentic experiences shared by our community for your benefit.

rooming

Complaint from fayegh on 22 August 2023 about Freedom Mobile.

My phone keeps roaming, when it is roaming I can't make or receive any calls. I called customer services and even asked for a supervisor to fix the problems they kept telling me they could not do anything to resolve... Read more

Comments: 0
Rating:

Refund

Complaint from Nabeel on 31 May 2023 about Freedom Mobile.

I got new pre-paid line activated on May 29, 2023 with $35 plan with 15GB data. Just within 1 day use the data service proved to be so poor that I couldn't even do basic web browsing. Although ... Read more

Comments: 0
Rating:

Overcharging clients

Complaint from Lucy2021 on 15 November 2021 about Freedom Mobile.

Borh myself and my husband were overcharged on our pre-paid olans and they refese to refund the dufference Read more

Comments: 0
Rating:

Canceling my old phone number

Complaint from johny on 29 August 2021 about Freedom Mobile.

Good afternoon thise is yohanesse, I am really sad and upset when I writing down my complaints,becouse I was freedom mobile customer since last 6 or 7 years .here is my complaints, last October 2020 I heard some of my... Read more

Comments: 0
Rating:

Extra charges on my monthly plan

Complaint from Namrata sharma on 04 October 2020 about Freedom Mobile.

My name is Namrata Sharma. I bought two phone from freedom mobile in June 2020. The guy told me that my plan included international calling and messaging and set up pre-authorized payment. This month when I checked my online freedom... Read more

Comments: 0
Rating:

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