Freedom Mobile complaint: rooming
Filed 22 Aug 2023 by Fay
My phone keeps roaming, when it is roaming I can’t make or receive any calls. I called customer services and even asked for a supervisor to fix the problems they kept telling me they could not do anything to resolve the issue. I need to call them when the problem is in progress and they offered me 5 dollars at first for 2 months and then 5 dollars for 4 months. For God’s sake, how can I make a call when there is no service?
If you run a business, make sure your employees have cell phones with providers other than Freedom Mobail.
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