TracFone complaint: Constant phone isdues

Name: Constant phone isdues
Item: TracFone
Rating: 1
Author: C

Open 17 May 2023 126 views Telecom

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Filed 17 May 2023 by C

I’ve had to call so many times, reset and erase my phone many times all because the MMS and SMS doesn’t work. I cant text images nor receive them often times. I paid for this phone and I’m so tired of calling customer service whom cant fix the issue.

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Case details

Status: Open
Company: TracFone
Filed: 17 May 2023
Rating: 1/5
Desired resolution: Repair the software or system without erasing my phone again. If not possible then I would accept the same model device.
Problem: Picture and text messages not working
About: smartphone

Progress

Filed
Company notified
Company replied
Resolved

17 May 2023 Complaint filed and published
17 May 2023 Message from Bizzy: we notified TracFone about this complaint.

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