Our sentiment meter has detected that TracFone complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TracFone, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
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We have received 9 complaints about TracFone over the last 12 months. The graph below shows a monthly breakdown.
Curious about TracFone's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from wbeede on 22 December 2022 about TracFone.
I recently purchased a TracPhone with a one-year service program. I tried to use the app to activate it and it would not go past the point where my old number was to be ported to the new phone.... Read more
A couple years ago I lost my cell, but I kept the plan I had, 6.65 MB Data Unlimited Text Unlimited Talk. So I purchased a new Phone and a new Plan, which started with 1 MB Data Unlimited... Read more
Complaint from Orlando Lopes on 14 November 2022 about TracFone.
After calling it in, and waiting endlessly, I was asked phone number, address, D.O.B., mother's maiden name, etc, then they said call on another phone. I don't have one. More proof followed with telling them phone numbers called into my... Read more
Complaint from Shannon2323 on 15 September 2022 about TracFone.
I have had TracFone for a year, and have had constant service interruptions on talk ,text, and data. I have an unlimited plan and have auto refill also. The customer service has been 5050 on helping with this problem. Read more
Complaint from CatsPaw241 on 10 September 2022 about TracFone.
I have had this phone for years I ALWAYS purchase the $20 card for the unlimited talk and text and 5 of the units for data. Everything was always perfect until this month. I was in the hospital so... Read more
Complaint from bdobras on 01 September 2022 about TracFone.
my phone was shutdown because of obsolete technology. I spent four hours with five of your help people and we could resolve how to get a new phone. I seems that my email is no correctly installed into your system.... Read more
Complaint from Cliner6 on 15 August 2022 about TracFone.
Have accumalted 500 minutes ,2598 texts,1015 data and 1.73 g on pay as you go and or service plans purchases,phone was broken ,so bought a new phone and tried to transfer balance to the new phone.Went thru hours of trying... Read more
Complaint from jackieinak on 06 August 2022 about TracFone.
I paid for a year of service on 5822, when the Verizon migration sent a new Sim card, it did not work in my phone (iphone bought new from apple in 2020) Apple says it is fully capable of working... Read more
Complaint from susan colby on 01 August 2022 about TracFone.
Old tracphone becoming obsolete received a new tracphone from you after 9 reps and a minimum of 6 plus hours it still is not working. With all calls or messages it says SERVER UNREACHABLE I... Read more
Complaint from Richard Jacot on 18 July 2022 about TracFone.
We had Tracfon with over 11000 min on it. We bought the yearly $99 card with cash at Walmart every year. We are paid up until Nov with all those min left. We were informed they were going from 3Gto... Read more
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