Our sentiment meter has detected that TracFone complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TracFone, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 18, 2024
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We have received 9 complaints about TracFone over the last 12 months. The graph below shows a monthly breakdown.
Curious about TracFone's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from sicilianocarl on 09 March 2022 about TracFone.
workers without success re received replacement trac fone 5g model . cannot connect despite hours on phone with tracfone.being transferred to other workers Read more
Complaint from 6109549162 on 16 February 2022 about TracFone.
Tracfone does not release your phone number. After 15 days total of 10 hours on hold they say they will connect you to their pot depatment, only to hung up on you. Did this 10 times 5 times to consumer... Read more
Complaint from Elizabeth Lucey on 10 February 2022 about TracFone.
I was sent to the customer service dept and they instructed me to use Option 1 for $25 or Option 2 for $10.00 I chose Option 2, paid Tracfone $10 plus tax. I still did not get any... Read more
Complaint from Thoroughly Disgusted on 04 February 2022 about TracFone.
I was told by TracFone that i could transfer all the information from my old phone to my new phone. After spending over 13 hours with 4 TracFone customer service agents i still have not had one item transferred to... Read more
Complaint from Country grandma on 02 February 2022 about TracFone.
I ordered 2 phones and cards 12242021 on their website. On 1142022 I cancelled order because they couldnot tell me when order would be shipped. On 1182021 I received email those phonesno longer available and still they have not... Read more
Complaint from Proctor on 05 January 2022 about TracFone.
I purchased and paid for a TracFone on 12282021with the understanding the phone was in stock and would be shipped in 1-3 business days. Eight days later I still have not received it. I have called several times and waited... Read more
Complaint from Bullock971 on 22 December 2021 about TracFone.
On Dec. 9, 2021 I ordered a Phone (ordered from Tracfone Store), adding to another tracfone my brother uses. After picking out phone, plan and card with adapter, and ing payment method, info disappeared before I could write down order... Read more
Complaint from Cake38 on 10 November 2021 about TracFone.
I wanted to transfer phone from smart phone to another phone. There person activated my phone with a new number and then I had 2 phones. I called back deactivated the smart phone and kept the orginal number... Read more
Complaint from Jonathan Outz on 09 November 2021 about TracFone.
Tracfone needs to update their information pertaining to where ATT and Verizon towers are located as Tracfone keeps telling me that a GSM ATT phone will not work in my area. I have had a GSM ATT TracFone for over... Read more
Complaint from ksy1053@aol.com on 26 October 2021 about TracFone.
I had safelink 10 years ago, I have been with tracfone since. They can't seem to change it all these years, I cant get them to change he email I signed up with that long ago. that email hasn't been... Read more
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