TracFone Complaint Sentiment: Neutral

Our sentiment meter has detected that TracFone complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TracFone, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

TracFone complaint process

Do you have a dispute or had a bad customer experience with TracFone? Submit your TracFone complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TracFone.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional TracFone complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about TracFone?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

TracFone complaints chart

We have received 9 complaints about TracFone over the last 12 months. The graph below shows a monthly breakdown.

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TracFone complaint statistics

Curious about TracFone's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!

66
Total complaints
65
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
/10 66 ratings

TracFone reviews: (66)

Authentic experiences shared by our community for your benefit.

over payed for minutes.

Complaint from tommie davenport on 18 June 2021 about TracFone.

in January i had over 8 hours of minutes paid for when I contacted TracFone, one of the reps told me to keep buying min. so i wouldn't lose the minute accumulated. i knew it didn't sound right,... Read more

Comments: 0
Rating:

No phone service

Complaint from Not a phone on 15 June 2021 about TracFone.

52221: reported lost Tracfone. Brielle: You can keep your number and minutes (over 300 minutes) when you receive your new phone. 52521 - 6821: talked with Margarita, Jessica, Nelson, Cyndi, and Mark, who ed that I would be able... Read more

Comments: 0
Rating:

No Mobile Data

Complaint from gedavis@inbox.com on 02 April 2021 about TracFone.

Samsung A10 E mobile data does not work. After repeated attempts to get a response from the company. Their last report is that it is in the system. I have been trying to get a replacement since January 2021. On... Read more

Comments: 0
Rating:

BONUS CODE THEY SENT WAS EXPIRED

Complaint from BIG CHEROKEE on 02 April 2021 about TracFone.

Tracfone sent me an text reminder that in three days my service would end if I did not buy more time. They also sent me a bonus code 34905 to get 200 total minutes with a 60 minute card. So,... Read more

Comments: 0
Rating:

CANNOT MAKE INTERNATIONAL CALLS

Complaint from VIOLONISTE on 21 February 2021 about TracFone.

For the last two month with our two Tracfone we are incapable to make calls to France while we have international credits on our phones. Every time the machine says WE CANNOT COMPLETE YOUR CALL or IS IT YOU???? I... Read more

Comments: 0
Rating:

No refund as was told I would receive

Complaint from Gary Foss on 02 February 2021 about TracFone.

Ordered a phone for Xmas for my husband on-line and then tried to cancel the order. TracFone told me that I could not cancel but to send the phone back for a refund or deny the package. I... Read more

Comments: 0
Rating:

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