I wanted to port the number to a newer phone due to changes in technology. They assured me there would not be any issues and testing after port looked fine but then after I was without service for a full... Read more
TracFone complaints
TracFone Complaint Sentiment: Neutral
Our sentiment meter has detected that TracFone complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with TracFone, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 2, 2024
TracFone complaint process
Do you have a dispute or had a bad customer experience with TracFone? Submit your TracFone complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of TracFone.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional TracFone complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about TracFone?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
TracFone complaints chart
We have received 9 complaints about TracFone over the last 12 months. The graph below shows a monthly breakdown.
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TracFone complaint statistics
Curious about TracFone's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
66
Total complaints
65
Open Complaints
0
Complaints pending
1
Complaints resolved
1.1
66 ratings
TracFone reviews: (66)
Authentic experiences shared by our community for your benefit.
Stole my data, minutes and texts
Complaint from kc223 on 27 September 2020 about TracFone.
Talked with several support people on Sept. 21, 2020 trying to activate a new phone, during the time of so called help my account history and all previous data, minutes and texts were wiped clean, they only showed new info... Read more
Return money for lg rebel 4
Complaint from Larry Snider on 17 August 2020 about TracFone.
Hi I have been calling and calling tracfone to find out when I will get my money back for a phone I sent back they hang up on me 4-5 times a day with no response they say they... Read more
Phoney Email Coupons
Complaint from Taken116 on 06 June 2019 about TracFone.
After renewing my wife's cell phone service for 2 years they sent us an Email coupon for 25%off on our next equipment purchase. Now my service was due to expire the next and I was going to upgrade to smart... Read more
Unreasonable
Complaint from Kelly on 15 May 2019 about TracFone.
I bought an activation card at my local dollar general. I went to activate a phone my mom let expire for about a year. I did the automated activation and it said my plan was active and hung up... Read more
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