TracFone complaint: Deception
Filed 2 Dec 2020 by D
I wanted to port the number to a newer phone due to changes in technology. They assured me there would not be any issues and testing after port looked fine but then after I was without service for a full day I got in touch with them and over the course of another two full days without service they kept having me reboot and reset the phone and never once wrote a ticket or got more expert technician involved. Now on day 4 they tell me I will be without service ANOTHER THREE DAYS. Their ‘system’ is not up to date and tried to steal minutes I’d already paid for.
Report
Discussion
0 comments
No comments yet. Been through something similar with TracFone? Start the discussion above.
More TracFone complaints
View all 67Extremely Poor Support Service
I purchased and paid for a TracFone on 12282021with the understanding the phone was in stock and would be shipped…
Defective phone want to cancel order
Spent in excess of 10 hours trying to cancel a replacement of order 35761671. Want credit not replacement phone
Stole my data, minutes and texts
Talked with several support people on Sept. 21, 2020 trying to activate a new phone, during the time of so…