TracFone complaint: Extremely Poor Support Service

Complaint from Proctor reported on 05 January 2022 about TracFone

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My complaint:

I purchased and paid for a TracFone on 12282021with the understanding the phone was in stock and would be shipped in 1-3 business days. Eight days later I still have not received it. I have called several times and waited close to an hour to have someone answer only to hear that I should be receiving it soon. If this is any indication of the support I will be getting from TracFone I am not sure that I want to do business with TracFone.

Suggested solution:

Do what you say you will do. Send me the phone ASAP along with a priice reduction for the aggravation.

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