TracFone complaint: Phoney Email Coupons
Filed 6 Jun 2019 by Taken116
After renewing my wife’s cell phone service for 2 years they sent us an Email coupon for 25%off on our next equipment purchase. Now my service was due to expire the next and I was going to upgrade to smart phone service I was going to try another carrier but the promise of 25%off on the next purchase caused me to buy 2 years of air time. When I selected the cell phone and applied the coupon code that they sent me it came up with a void code message.I contacted their customer service via text chat and phone and was told the code was not valid I offered to forward the Email there response was they did not want to see it and there is no refunds on air time I feel cheated
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