Texas Roadhouse complaint process

Do you have a dispute or had a bad customer experience with Texas Roadhouse? Submit your Texas Roadhouse complaint through our platform, so their customer service can reach out to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Texas Roadhouse.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Texas Roadhouse complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Texas Roadhouse?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Current sentiment: Neutral

Our sentiment meter has detected that Texas Roadhouse complaints over the past 28 days have remained within our normal fluctuation range, showing a change of +33%.

Updated on September 30, 2023

Texas Roadhouse complaints chart

We have received 25 complaints about Texas Roadhouse over the last 12 months. The graph below shows a monthly breakdown.

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Texas Roadhouse complaint statistics

Curious about Texas Roadhouse's track record in addressing complaints? Dive into the all-time complaints data right here!

30
Total complaints
30
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 30 ratings

Texas Roadhouse contact information

Complaint line phone number:
1-800-839-7623
Webcare email:
Pending
Corporate HQ address:
Pending

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Texas Roadhouse reviews: (30)

Unbeatable steak

Complaint from on 18 September 2023 about Texas Roadhouse in category Restaurants

First was very pink but they re cooked so I took it home to eat later but when I ate later was so tuff our order was 210.00 all was great but mine you are always great not sure why... Read more

Comments: 0
Rating:

Poor Service

Complaint from on 26 August 2023 about Texas Roadhouse in category Restaurants

Let me start by saying we are frequent diners at Texas Roadhouse. Without getting too wordy let me say that I ordered a Cheeseburger and Fries. The Cheesburger came out with no fries. I pointed this out to the server... Read more

Comments: 0
Rating:

Horrible Management

Complaint from on 17 August 2023 about Texas Roadhouse in category Restaurants

I eat Texas Roadhouse often and they have not had a/c for the past couple months.. its not fair to the customers or workers. Management does not want to fix the problem Read more

Comments: 0
Rating:

HORRIBLE CUSTOMER SERVICE

Complaint from on 06 August 2023 about Texas Roadhouse in category Restaurants

Attempted to submit this directly to Texas Roadhouse in Sioux Falls (on their website), but once again DISAPPOINTED. The email could not be sent directly to them. BOGUS ..........To: Texas Roadhouse ... Read more

Comments: 0
Rating:

Very poor response from corporate

Complaint from on 28 July 2023 about Texas Roadhouse in category Restaurants

My family and I visited the Texas Roadhouse in Muskegon Michigan...they all had steaks, cooked well done. I had a burger that was medium and pink inside. I immediately got sick and notified the restaurant...they gave me $20 off the... Read more

Comments: 0
Rating:

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