Our sentiment meter has identified a 300% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 28, 2024
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We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Mike Callaghan on 31 July 2020 about Swiss Chalet.
we were there yesterday seated ly ordered drinks nice waitress got the drinks f ordered the special honey garlic chicken it was over a half hour before it came and it was so dry I could almost fart dust i know... Read more
Complaint from Charlesg on 27 July 2020 about Swiss Chalet.
On Sunday, July 25, 2020 around 6:00 PM, i picked up a take out order at the Promenade Swiss Chalet. I purchased the family pack whole chicken with ten wings, 3 kale ceasar's salads and 2 bowls of chicken noodle... Read more
Complaint from Unhappy 22 on 17 July 2020 about Swiss Chalet.
Yesterday July 16 2020, my family placed an order online at 12:09, just after noon. The order was for my entire family, two adults and seven children. The order was almost 200.00. Two hours later we received a call from... Read more
Complaint from chanpreet on 12 July 2020 about Swiss Chalet.
I order almost every 2 week from huntsville 150 hanes road location. And my order is always same double leg dinner but from 3 straight times im bot been getting the food i order. First i dont get fresh chicken,... Read more
Complaint from Alibaddy on 12 July 2020 about Swiss Chalet.
We get your takeout every week, however this is the first time the chicken was terrible! We order the same every week...2 quarter chicken, baked potato, multigrain roll. The chicken couldn't even be pulled off the bone and tough and pink... Read more
Complaint from Glynisb64 on 10 July 2020 about Swiss Chalet.
I placed an order for contactless deliver Tonight and had several problems with it: first it was delivered to an entirely different address than we supplied; second we ordered 2 diet Pepsi’s (one of us is diabetic) and got... Read more
Complaint from pammy on 09 July 2020 about Swiss Chalet.
I ordered a burger dinner and an order of spring rolls. I changed the fries to a poutine. I asked about the condiments and was told they would be in the bag. When I received my order... Read more
Complaint from Cathies on 15 June 2020 about Swiss Chalet.
I ordered a 2 can dine for 16.99 Virgin mobile deal last night. At first, I only received 1 meal, which is not possible for 2 people to dine on. When I called to try to get... Read more
Complaint from jenna123 on 13 June 2020 about Swiss Chalet.
my service I received today was absolutely not what I expected it to be. First it took the workers 7 minutes to notice me and no it was not busy there was only 3 people dining in when I arrived... Read more
Complaint from medic1133 on 05 June 2020 about Swiss Chalet.
Ordered online and site gave an error while using VisaDebit card, then asked to try again. Same thing happened the second time. Then we decided to use another method of payment. Account was charged twice. Called the center and asked... Read more
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