Swiss Chalet complaint: Order and delivery screw up

Complaint from Glynisb64 reported on 10 July 2020 about Swiss Chalet

New complaint
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My complaint:

I placed an order for contactless deliver Tonight and had several problems with it: first it was delivered to an entirely different address than we supplied; second we ordered 2 diet Pepsi’s (one of us is diabetic) and got 2 regular Pepsi’s and third we ordered the mini donuts for dessert and the containers with the caramel and chocolate sauce were less than a third full. Overall this was very poor service and not impressed with our meal.

Suggested solution:

More attention needs to be paid to quality rather than speed and delivery personnel apparently need better training.

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3 years ago - We have posted a tweet about your new complaint about Swiss Chalet

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