Complaints about Swiss Chalet

On this page you can see which complaints are submitted about Swiss Chalet.

How to file a Swiss Chalet complaint?

Whatever your complaint about Swiss Chalet is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Swiss Chalet complaint' button.
2. Describe your complaint in detail, and suggest how Swiss Chalet should resolve it.
3. Submit your complaint directly to Swiss Chalet and mention that you posted your complaint on Complain.biz

Statistics of Swiss Chalet in the category Restaurants

56 total complaints
2.3 /10
24 votes
24

Complaints timeline

Substandard food

Complaint from on 22 February 2021 about Swiss Chalet in category Restaurants

Hi I have moved from Whitby ont to campbellford ont and have tried your Swiss chalet at 283 Dundas street Trenton and there food is extremely dry cold and is not worth the money . I gave them the benefit... Read more

Wait time

Complaint from on 15 February 2021 about Swiss Chalet in category Restaurants

Ordered two Swiss chalet specials in Valentine's Day.Paid by MasterCard over phone for pick up at 4:30.Drove in Sydney which took 25minutes.Waited in line for almost an hour.Drove home (another 25minutes)Meal was cold.Wint do that again. Read more

Missing items

Complaint from on 15 February 2021 about Swiss Chalet in category Restaurants

Feb.1421 ... tonight I ordered a dinner for our family, my treat to my loved ones on Valentines day. We waited 45 minutes for the meal (not outrageous) but when it arrive we were missing 2 main items from the... Read more

Poor Customer Service

Complaint from on 11 February 2021 about Swiss Chalet in category Restaurants

My wife and I usually phone this restaurant on Highland Road Kitchener to order our Swiss Chalet chicken. We usually get very good service when we call in to order. Today we called in and we could hardly hear or interpret the... Read more

ordering

Complaint from on 24 January 2021 about Swiss Chalet in category Restaurants

Called to order from Swiss chalet as I had 50 dollar gift card, I checked prices on line you could order a family meal 29.99 and get a extra whole chicken for 5 dollars. I proceeded to order,... Read more

French Fries

Complaint from on 08 January 2021 about Swiss Chalet in category Restaurants

We ordered Swiis Chalet. Quarter Chicken White Meat Menu We picked up Two Orders When we got home the French Fries were Dried out and tasted like they were Not Fresh We live minutes from pick up They were stale... Read more