Friday Oct. 3/2023 Went for dinner , had appointment after , lots of time for supper ( we thought) waited to be served, order taken finally , then waited over One Hour for dinner to come to table, had to quickly... Read more
Swiss Chalet complaints
Swiss Chalet Complaint Sentiment: Neutral
Our sentiment meter has detected that Swiss Chalet complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Swiss Chalet, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on March 2, 2024
Swiss Chalet complaint process
Do you have a dispute or had a bad customer experience with Swiss Chalet? Submit your Swiss Chalet complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Swiss Chalet complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Swiss Chalet?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Swiss Chalet complaints chart
We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
Swiss Chalet complaint statistics
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Swiss Chalet reviews: (196)
Authentic experiences shared by our community for your benefit.
My husband and I were at Swiss chalet were seated and our waitress came over, we ordered 2pepsi and my husband had a cup of soup. We then ordered our food it was 5:20 at6:20 no food every other table... Read more
Ordered two quarter chicken white meat dinners with fries and white bun . One bun had mould on it . Dinners were not eaten . Huge turn off. Called restaurant and had not much luck . Read more
Ordered from door dash revived only half the order and it was cold again. Complained to door dash and they said they would credit me the money Call Edinburgh store next morning to complain asked for manager. She said that she... Read more
Every time I call they wont deliver. I live 5mins away .when I try to order online they want to send it from Toronto. What? This is crazy!!! Just want to eat some chicken. COME ON!! TRIED MORE... Read more
I ordered two double leg dinners. The cashier tried to get me to just get quarters instead, but I know what I wanted so I declined and repeated my order. Got home and had dinner ready for my son and... Read more
Raw vegetable dumped on plate and too many Read more
I ordered the roast beef dinner the picture shows four slices of beef when I got my dinner the meat looked like all the scraps of meat like shavings and there was a very small amount I ate it even... Read more
Rude and making statment about me I'm a paying customer take out Read more
I was having dinner with my 2 friends at Swiss Chalet in a newish Swiss Chalet. We loved the new industrial look and the robot. The food was good also. However, we asked the server if she... Read more
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