Swiss Chalet Complaint Sentiment: Neutral

Our sentiment meter has detected that Swiss Chalet complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Swiss Chalet, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 2, 2024

Swiss Chalet complaint process

Do you have a dispute or had a bad customer experience with Swiss Chalet? Submit your Swiss Chalet complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Swiss Chalet.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Swiss Chalet complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Swiss Chalet?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Swiss Chalet complaints chart

We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.

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Swiss Chalet complaint statistics

Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

196
Total complaints
195
Open Complaints
0
Complaints pending
1
Complaints resolved
1.4
/10 196 ratings

Swiss Chalet reviews: (196)

Authentic experiences shared by our community for your benefit.

Service

Complaint from Darlene Mclean on 04 November 2023 about Swiss Chalet.

Friday Oct. 3/2023 Went for dinner , had appointment after , lots of time for supper ( we thought) waited to be served, order taken finally , then waited over One Hour for dinner to come to table, had to quickly... Read more

Comments: 0
Rating:

Poor service

Complaint from Dash on 15 October 2023 about Swiss Chalet.

My husband and I were at Swiss chalet were seated and our waitress came over, we ordered 2pepsi and my husband had a cup of soup. We then ordered our food it was 5:20 at6:20 no food every other table... Read more

Comments: 0
Rating:

Mould on bread

Complaint from Raymond Nadon on 13 September 2023 about Swiss Chalet.

Ordered two quarter chicken white meat dinners with fries and white bun . One bun had mould on it . Dinners were not eaten . Huge turn off. Called restaurant and had not much luck . Read more

Comments: 0
Rating:

Incompetent

Complaint from Wayne LEbeau on 12 September 2023 about Swiss Chalet.

Ordered from door dash revived only half the order and it was cold again. Complained to door dash and they said they would credit me the money Call Edinburgh store next morning to complain asked for manager. She said that she... Read more

Comments: 0
Rating:

Wont deliver

Complaint from Help please on 05 September 2023 about Swiss Chalet.

Every time I call they wont deliver. I live 5mins away .when I try to order online they want to send it from Toronto. What? This is crazy!!! Just want to eat some chicken. COME ON!! TRIED MORE... Read more

Comments: 0
Rating:

Disapointment

Complaint from Xpoppy on 28 August 2023 about Swiss Chalet.

I ordered the roast beef dinner the picture shows four slices of beef when I got my dinner the meat looked like all the scraps of meat like shavings and there was a very small amount I ate it even... Read more

Comments: 0
Rating:

Rude

Complaint from Kymmie on 24 August 2023 about Swiss Chalet.

Rude and making statment about me I'm a paying customer take out Read more

Comments: 0
Rating:

Loud Music

Complaint from Marilyne on 21 August 2023 about Swiss Chalet.

I was having dinner with my 2 friends at Swiss Chalet in a newish Swiss Chalet. We loved the new industrial look and the robot. The food was good also. However, we asked the server if she... Read more

Comments: 0
Rating:

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