While Applebee's is a popular dining destination with numerous locations, complaint data from our community has highlighted several recurring issues with their service and food quality. Common complaints include long wait times for both dine-in and takeout orders, incorrect or missing items in orders, and instances of rude or unresponsive staff. Customers also frequently mention problems with food preparation, such as overcooked or cold dishes, and negative experiences with restaurant management.
To avoid these issues, we strongly advise customers to double-check their orders before leaving the restaurant and to communicate any dietary preferences clearly when ordering. If you encounter any problems, report them immediately to the on-site management and document your interactions to ensure swift resolution.
Do you have a dispute or had a bad customer experience with Applebee’s? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Applebee’s.
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Applebee’s over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on February 3, 2026
We have received 1 complaints about Applebee’s over the last 12 months. The graph below shows a monthly breakdown.
Curious about Applebee’s's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Applebee’s customers. Search, discuss and connect with other people in our community.
Complaint from Cynthia Parris on 05 January 2026 about Applebee’s.
We're regulars at this Applebee's, going on 6 years now. We spend 50-60 dollars each time we. dine. I understand that it's a hit or miss type thing dining so often. We ate. Dinner there last night our... Read more
Complaint from RedC on 08 January 2025 about Applebee’s.
And I already put in one complaint already and somebody was supposed to get back with me. Pat, this day my nephew spent a lot of money on dinner for everybody and one two. We didn't get our silverware to... Read more
Complaint from Mz Nicole on 29 June 2024 about Applebee’s.
A waitress spilled a drink on me and I just ruptured my patella and I am on a cane and it was an accident and the manager just looked and turned his head never came over to check on... Read more
Complaint from Gwenlange on 02 April 2024 about Applebee’s.
We ordered a hamburger with no cheese and a whiskey bacon cheeseburger a steak with garlic mashed potatoes and green beans and Oriental chicken salad the cheeseburger came with cheese when we wanted no cheese and it was cold The... Read more
Complaint from verydisappointed on 13 March 2024 about Applebee’s.
Alot of items missing from our order and the food we did have was burnt Read more
Complaint from Betty24 on 13 March 2024 about Applebee’s.
We waited for 30 minutes. For the waitress to acknowledge us before asking what we would like to drink. After she took our order I asked for straws for our drinks and we're throw at me. When the food arrived... Read more
Complaint from Kason on 01 March 2024 about Applebee’s.
We waited 1 1/2 hours to get 1 of our plates of food when we ordered 2 and another 15 minutes just to get the 2nd plate of food and the manager does not care or pay attention to... Read more
Complaint from Rell on 26 February 2024 about Applebee’s.
Order number 24883146802790401 Waited an extra 20 mins before calling in to cancel because I was about to be late for work. First manager told me he couldn't find the order and didn't need to cancel anything, then came back and... Read more
Complaint from Sbayne1990 on 22 February 2024 about Applebee’s.
When asked booth or table I sed table and he sed I expected so and gestured to my size that's un call for 02/21/24 at around 7pm Read more
Complaint from DEMETRIA on 08 February 2024 about Applebee’s.
HELLO, I PLACED A TO GO ORDER AND MY FRIES , AND DRINK WAS NOT IN MY BAG . I HAD MADE IT HOME BEFORE I REALIZED MY ORDER WAS NOT CORRECT . I ALSO HAVE ORDERED THE KIDS MEAL... Read more
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