Swiss Chalet complaint: Bad Customer Service and Ordering

Complaint from marchandj reported on 14 May 2023 about Swiss Chalet

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My complaint:

First when I got there, it took a long time for someone coming to the front to take my order. I even used the bell. Then people were coming in and coming out before I received my simple order. Once my order was ready, it was actually cold when I got home. You have to do something about this location. Brand new location and horrible wait time and quality of food. Few other people were actually complaining also.
I never usually complain but this was unacceptable. Not having already paid, I would have ordered from somewhere else. Regards, Julie

Suggested solution:

Improve the time and customer service. Also for the price, I should be able to get my food warm.

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