Our sentiment meter has identified a 300% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Swiss Chalet? Submit your Swiss Chalet complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Joe Palmeri on 07 June 2023 about Swiss Chalet.
Ordered the chicken rib fest today the chicken and the ribs both tasted old I was able to eat some of the chicken but the ribs were really awful the texture of the meat was off somehow and they... Read more
Complaint from ChrisST on 05 June 2023 about Swiss Chalet.
I ordered curbside pick up from swiss chalet for my wife to pick up, it said the food would be ready for 4:22 pm, 15 minutes after the order was placed, my wife advised that the drive thru was packed... Read more
Complaint from Me myself and I on 31 May 2023 about Swiss Chalet.
Sunday night tried to place an order at 902 I started calling at 9:30 I finally get through and somebody answers saying that I can no longer place an order because your store stopped delivering at 8:50 well nowhere on... Read more
Complaint from JJ11 on 29 May 2023 about Swiss Chalet.
Pre-ordered food for 615 got their 630..waited until 645 pm for food..no parking had to walk park to Boston pizza ..customer service rep..was smug not helpful..will not go to this location..people got their orders which were after mine first.. Read more
Complaint from I do not have onee on 22 May 2023 about Swiss Chalet.
May 10, 2023 was my 65th birthday. Friends took me to Swiss Chalet. They secretly brought a cake and candles gave to hostess to be brought to table after dinner. We had table No. 61. The table beside us, was... Read more
Complaint from Daviessue072@gmail.com on 17 May 2023 about Swiss Chalet.
I’m from Toronto where I have been a long time customer, ordering at least 3 times a week. I’ve moved to Dartmouth Nova Scotia a year ago: the 3 times I have ordered, twice receiving no chalet sauce for an... Read more
Complaint from Dede8349 on 14 May 2023 about Swiss Chalet.
My young son wanted to take me out for dinner on Mothers Day, Sunday may14th. My son doesn't have much money but he insisted to treat me on mothers day. I decided to cash in some of my air miles to help... Read more
Complaint from marchandj on 14 May 2023 about Swiss Chalet.
First when I got there, it took a long time for someone coming to the front to take my order. I even used the bell. Then people were coming in and coming out before I received my simple... Read more
Complaint from Ilona Barbuto on 02 May 2023 about Swiss Chalet.
Last week I purchased a frozen strip Swiss chalet pie that was chicken and bacon as it was in the freezer I planned on cooking it for dinner yesterday however when I open the package there was a rotten section... Read more
Complaint from palermp on 19 April 2023 about Swiss Chalet.
On Tuesday, April 1st I met a friend that I haven't seen for a while. It was around 5 p.m. Our waitress was very nice. We ordered our meal and while we were waiting there was an... Read more
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