Swiss Chalet complaint: Do NOT use VisaDebit

Name: Do NOT use VisaDebit
Item: Swiss Chalet
Rating: 1
Author: medic1133

Open 5 Jun 2020 391 views Restaurants

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Filed 5 Jun 2020 by medic1133

Ordered online and site gave an error while using VisaDebit card, then asked to try again. Same thing happened the second time. Then we decided to use another method of payment. Account was charged twice. Called the center and asked for a refund. 3 weeks later, still no refund! this is ridiculous! A simple refund should not be complicated.

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Case details

Status: Open
Company: Swiss Chalet
Filed: 5 Jun 2020
Rating: 1/5
Desired resolution: Refunds should not be complicated!!
Problem: Double charge not refunded after three weeks
About: online food order
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

5 Jun 2020 Complaint filed and published
5 Jun 2020 Message from Bizzy: we notified Swiss Chalet about this complaint.

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