Rude
Complaint from Kymmie on 24 August 2023 about Swiss Chalet.
Rude and making statment about me I'm a paying customer take out Read more
Swiss Chalet complaints
Swiss Chalet Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 20, 2024
Swiss Chalet complaint process
Do you have a dispute or had a bad customer experience with Swiss Chalet? Submit your Swiss Chalet complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Swiss Chalet.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Swiss Chalet complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Swiss Chalet?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Swiss Chalet complaints chart
We have received 28 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
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Swiss Chalet complaint statistics
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
198
Total complaints
197
Open Complaints
0
Complaints pending
1
Complaints resolved
1.4
198 ratings
Swiss Chalet reviews: (198)
Authentic experiences shared by our community for your benefit.
Loud Music
Complaint from Marilyne on 21 August 2023 about Swiss Chalet.
I was having dinner with my 2 friends at Swiss Chalet in a newish Swiss Chalet. We loved the new industrial look and the robot. The food was good also. However, we asked the server if she... Read more
French fries
Complaint from Joaner on 15 August 2023 about Swiss Chalet.
I ordered a 1/4 chicken /spare rib combo with a side order of fries. The chicken and ribs were delicious. The French fries were disappointing. They were so small. Approximately /2 to 1 inch. ... Read more
Food was not up to par
Complaint from Judy Ossinger on 13 August 2023 about Swiss Chalet.
Service was good, busy, our waiter did not return or ask how the meal was, we ordered caesar salad, which I had to dig to find the dressing, very little, my husband had soup which was like water, and the... Read more
Pay check
Complaint from Penni on 06 August 2023 about Swiss Chalet.
I worked for them and never received a pay check Read more
Moldy chicken pie
Complaint from Tink3r on 30 July 2023 about Swiss Chalet.
I bought a frozen pie at Sobey’s in Glace Bay two weeks ago and I opened it up to put in the oven and there was green and white mold on it. This could definitely make someone sick if they... Read more
Poor Quality food both times
Complaint from JW French on 20 July 2023 about Swiss Chalet.
I would like to say good-bye to a once great food Company whose Chicken dinners I have enjoyed for many years as it appears that you are working your way out of business? In April I ordered 2 take out... Read more
Chicken was very dry
Complaint from Nancy Fischer on 17 July 2023 about Swiss Chalet.
Chicken was dry Read more
Sewage Odour
Complaint from Mcwysman@gmail.com on 10 July 2023 about Swiss Chalet.
My wife and I went to this Swiss Chalet location at 4 pm on Monday, July 1st for dinner. We were waiting to be seated but left before a hostess arrived because we couldn't tolerate the stench of raw sewage... Read more
Good quality
Complaint from Joe Palmeri on 07 June 2023 about Swiss Chalet.
Ordered the chicken rib fest today the chicken and the ribs both tasted old I was able to eat some of the chicken but the ribs were really awful the texture of the meat was off somehow and they... Read more
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