Our sentiment meter has identified a 300% increase in complaints about Swiss Chalet over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Swiss Chalet's offerings.
Sentiment data last updated on April 29, 2024
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We have received 29 complaints about Swiss Chalet over the last 12 months. The graph below shows a monthly breakdown.
Curious about Swiss Chalet's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from sophieford on 09 December 2021 about Swiss Chalet.
I paid for poutine, and got plain fries. I paid for sauce with my chicken fingers, and got no sauce. I paid for caesar salad, and got garden salad. I also asked for a white bun and got no bun.... Read more
Complaint from Mike Clarke on 07 December 2021 about Swiss Chalet.
I received my regular order of 2 chicken half's in a new cardboard container that had leaked through the bag and was a mess. What happened to the old plastics container.....very unhappy with this experience as a regular customer. Also... Read more
Complaint from maggie.lumtai@gmail.com on 06 December 2021 about Swiss Chalet.
Sunday Dec. 5th: I ordered 2 quarter chicken dark meat dinners: 1. Order took very long to complete 2. When I got home 1 order was white meat (and the other quarter chicken was a very very small piece of leg) 3. The quarter... Read more
Complaint from Very angry on 07 November 2021 about Swiss Chalet.
Our waitress never came back to our table to see if we wanted another drink, which we would have because we had to eat our dinner without a drink and when my husband ordered ribs for the festive meal she... Read more
Complaint from EdW on 04 November 2021 about Swiss Chalet.
As posted on Complain.biz After numerous inquiries we have yet to receive a explanation as to how raw chicken was served to our family including children 3 and 1 Read more
Complaint from kyledesjardins75@gmail.com on 29 October 2021 about Swiss Chalet.
Today at lunch I ordered my meal with Swiss Chalet at 1950 Appleby Line Burlington ON L7L 0B7 through SkipTheDishes app (345685712). I’ve noticed the season cut fries were missing and I’ve contacted the restaurant about them. The only replyexcuse... Read more
Complaint from Cat Lady on 24 October 2021 about Swiss Chalet.
I ordered the chicken leg and rib combo for one It took an hour to get it delivered I came cold The ribs were half fat and grisle. I had to throw it out. The chicken was good but the ribs were gross. Not ordering from... Read more
Complaint from Retired restaurant owner on 12 October 2021 about Swiss Chalet.
My husband and I went to Swiss Chalet for the Thanksgiving dinner they advertised. We were seated and then waited half an hour to be served. We then ordered drinks and the meal and were told that there were no... Read more
Complaint from JoanRitsma on 11 October 2021 about Swiss Chalet.
Dining in. Waited 45 min. for our food. Ordered Thanksgiving feast. When it arrived in a paper bag, there were: - no cutlery - no ketchup - no salt and pepper - no napkins - no bun - ... Read more
Complaint from Alicealta on 11 October 2021 about Swiss Chalet.
My friend and I went for dinner today Sunday Oct 10 . When we were being seated I said to the Waiter please seat me away from anyone. He did that, I was very comfortable and enjoyed half your dinner A... Read more
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