Ruby Slots Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Ruby Slots over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Ruby Slots's offerings.

Sentiment data last updated on May 3, 2024

Ruby Slots complaint process

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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Ruby Slots complaints chart

We have received 27 complaints about Ruby Slots over the last 12 months. The graph below shows a monthly breakdown.

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Ruby Slots complaint statistics

Curious about Ruby Slots's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 38 ratings

How to contact the customer service of Ruby Slots?

Below, you will find the contact information for the complaint department of Ruby Slots. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-866-385-7167
Webcare email:
help@rubyslots.com
Contact form:

You can contact the customer service of Ruby Slots by calling +1-866-385-7167. For Ruby Slots support through email, send your inquiry to help@rubyslots.com. If you want to reach out to Ruby Slots through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Ruby Slots reviews: (38)

Authentic experiences shared by our community for your benefit.

Won’t pay out

Complaint from 6q0gth9ifl on 25 July 2023 about Ruby Slots.

I redeemed a coupon won money and met coupon terms to pay casino back for bonus and cash out my winnings. Paid 10 bitcoin fee but then was never notified of withdrawal status. After logging in a saw it was... Read more

Comments: 0
Rating:

Ruby slots stealing winning money

Complaint from Not providing on 17 July 2023 about Ruby Slots.

I deposited 100 and it was approved on my account and I ended up winning 1001 then a day later they took my winnings out of in my account and they say never received the 100 of deposit like if... Read more

Comments: 0
Rating:

Scam out of $500

Complaint from Jill23 on 10 July 2023 about Ruby Slots.

I made a $30 deposit and they added.rhw money to my account. I did all wagers and play through requirements and ended up winning $500. After trying to withdrawal the $500 I got told there was a n problem with... Read more

Comments: 0
Rating:

Denied withdrawal 4 times will not payout

Complaint from Jacqueline Renea Taylor on 22 June 2023 about Ruby Slots.

On May 16,2023 while playing slots had a winning of 1200 ,played two then asked for a withdrawal of the other 1000.00. Read the terms and conditions gather the information from my bank that was required to make the withdrawal.... Read more

Comments: 0
Rating:

Withdrawals

Complaint from Mjdawson on 25 May 2023 about Ruby Slots.

I had a pay out of ten thousand then I couldn't withdraw any more winnings afterwards. First one denied $399 , 2nd one, $100, 3rd, $50 there response is invalid banking method there where no issues before my big... Read more

Comments: 0
Rating:

Ruby slots are scammers

Complaint from B_Hart24 on 16 May 2023 about Ruby Slots.

I have played tiny slots for years. When I first started playin them it was fun, hit a couple of good amounts of money in the beginning. When you first sign up they make you go through the verification process... Read more

Comments: 0
Rating:

Can't get my winnings

Complaint from Kristina winston on 14 May 2023 about Ruby Slots.

I got a pay out verification from Ruby's slots it won't let me verify any information to get the payout they say is waiting for me they say all I need to do is verify I tried emailing them no... Read more

Comments: 0
Rating:

withdrawal

Complaint from ksm on 22 March 2023 about Ruby Slots.

put money on with coupon started playing, Play through the withdrawal which it doesn’t let you play games that the coupon doesn’t represent you won’t even let you go and do well after that I can play whatever I want... Read more

Comments: 0
Rating:

Can't get my winnings.. have been completely ignored

Complaint from qrm58a2uw0 on 11 January 2023 about Ruby Slots.

I won and requested withdraw on Jan 1st... I got the we redirect recieved your email.. please send copy of driver's license and proof of residencywithin 3 months.. I did send it no longer than 30 minutes after receiving email..... Read more

Comments: 0
Rating:

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