While some customers may still be encountering a bad experience, our sentiment meter has detected a -67% decline in complaints about Ruby Slots over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Ruby Slots? Submit your Ruby Slots complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Ruby Slots complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 26 complaints about Ruby Slots over the last 12 months. The graph below shows a monthly breakdown.
Curious about Ruby Slots's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Ruby Slots. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Ruby Slots by calling +1-866-385-7167. For Ruby Slots support through email, send your inquiry to help@rubyslots.com. If you want to reach out to Ruby Slots through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Bsbybycks on 14 April 2024 about Ruby Slots.
I have won $131 and some change on your game and now I can't withdraw my money unless I pay and that isn't fair or right cause I won it fare and square I did everything that was needed to... Read more
Complaint from annvalentine on 12 March 2024 about Ruby Slots.
I have,tried for several weeks and send thr required documents for withdrawal. Icontur to get the response that documents are being verified and it,will only take a few minutes. Nothing happens and I am right back to step 1... Read more
Complaint from 39csyenrgp on 05 March 2024 about Ruby Slots.
I verified my accounts and crypto account verified myself and deposited several times and when I won they not only not paid me but shut down my account completely I can't log in nor can I contact them and they... Read more
Complaint from Kat197071 on 06 February 2024 about Ruby Slots.
I've won 100 from RUBY SLOTS and my account has been verified. They took my winnings 2 weeks ago and now they are stalling the payout process again. I use crypto they say 15 minutes for withdrawal but just talked... Read more
Complaint from Mattbw73 on 04 February 2024 about Ruby Slots.
I deposited money to play on their site and I won $1500. On the 12/28/2023. Tried cashing out . They said , we don’t cash out to joint bank accounts, ok I went out got a bank account in my... Read more
Complaint from Sandra Brito on 03 February 2024 about Ruby Slots.
I’ve won 5,299.44 and I can’t anyone to help me get the issues figured out to cash out. Read more
Complaint from Wendell McQuary on 29 January 2024 about Ruby Slots.
They owed me $747.54 On 1/17 they approved 2 withdrawals of $104 and $643.54. They funded the $104 but I have not received the $643.54 and it has been 12 days. I have sent emails almost every day ... Read more
Complaint from Judester on 18 January 2024 about Ruby Slots.
I won 10,000 on started the process on October 20th 2023 and provided all documentation that as approved. I have yet to receive any payout even with multiple calls and discussions with customer service. Any support is... Read more
Complaint from rtpitts28 on 11 January 2024 about Ruby Slots.
reached 180 on the online slots and wasn't able to cash out .emailed customer service with no help Read more
Complaint from wozamb5jv2 on 11 January 2024 about Ruby Slots.
I won over 450 dollars. Cashed out 150 and it was cancelled then all of the winnings were removed from my account Read more
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