Kalshi complaint?

Do you have a dispute or a bad customer experience with Kalshi? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Kalshi customer service runs through the support chat in the Kalshi app or website while you are logged in: open the menu, tap Get help, then Chat with support, which Kalshi calls the best and fastest way to get help. If you cannot use the chat, email support@kalshi.com, ideally from the email address on your Kalshi account. Kalshi asks for a detailed description of the issue, a screenshot or screen recording, and your account email and full name.

Withdrawal or settlement problem at Kalshi? Start your complaint here as well, and we push it out to Kalshi by email, social media and printed letters.

No: Kalshi says it does not offer phone call or text support, so there is no Kalshi customer service number to call. Support runs through the chat in the app or website, and support@kalshi.com is the email route for members who cannot use the chat.

Treat any number that claims to be Kalshi support with care, whether it turns up in a search result, a text or a social media message. Never give a caller your password or a login code, and check any request against your account in the Kalshi app itself.

A Kalshi withdrawal is usually held for one of two reasons Kalshi gives in its help centre: deposited funds carry a temporary hold before they can be withdrawn, with the length depending on the deposit method, and the payment processor Kalshi uses occasionally asks for extra verification as a security check.

Check the app for a verification request first. If the hold looks longer than the deposit method explains, contact Kalshi through the support chat with the date, amount and method of the deposit and of the withdrawal, and screenshots of the status shown in the app.

Withdrawal stuck on hold? Raise it through our complaint process, and our trained AI opens a case for you and keeps coaching you on what to send Kalshi next.

Yes: in the US, the Commodity Futures Trading Commission (CFTC) takes tips and complaints about possible violations of the Commodity Exchange Act and CFTC rules, and Kalshi is subject to US regulatory oversight by the CFTC. The CFTC generally expects Kalshi to have had the chance to put things right first, so keep a record of every chat, email and ticket.

Trade or account dispute with Kalshi? Start it with us, and we help you write the complaint in minutes, drawing on complaint letters that actually worked.

Check where it came from. Kalshi says password resets, sign-in codes, account alerts and support replies only come from its own domains, so one sent from any other address is not Kalshi, even if the word Kalshi appears in it. It also says never to share a sign-in code, including with someone who claims to work there.

Nothing has been reported about Kalshi here yet. Our research shows what typically goes wrong at prediction market and event trading platforms: withdrawals held for verification, deposits on hold before they can be withdrawn, accounts restricted or closed during identity checks, disputes over how a market was settled, and trading fees that were not what members expected.

Market settled in a way the rules did not seem to allow? Be the first to report it: your case opens the record the next member with a disputed settlement can check.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Kalshi through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Kalshi can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.