Withdraw
Complaint from TiffanyLane2 on 05 January 2023 about Ruby Slots.
I have been trying to withdraw my $149.30 since December,22, 2022 and sent in my documents and still never received my money are Heard anything from them Read more
Ruby Slots complaints
Ruby Slots Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Ruby Slots over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Ruby Slots's offerings.
Sentiment data last updated on May 3, 2024
Ruby Slots complaint process
Do you have a dispute or had a bad customer experience with Ruby Slots? Submit your Ruby Slots complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ruby Slots.
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Ruby Slots complaints chart
We have received 27 complaints about Ruby Slots over the last 12 months. The graph below shows a monthly breakdown.
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Ruby Slots complaint statistics
Curious about Ruby Slots's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
38 ratings
How to contact the customer service of Ruby Slots?
Below, you will find the contact information for the complaint department of Ruby Slots. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-866-385-7167
Webcare email:
help@rubyslots.com
Contact form:
You can contact the customer service of Ruby Slots by calling +1-866-385-7167. For Ruby Slots support through email, send your inquiry to help@rubyslots.com. If you want to reach out to Ruby Slots through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Ruby Slots reviews: (38)
Authentic experiences shared by our community for your benefit.
Withdraw denie 2times then Manager withdraw approved for no reason
Complaint from Mrsmoody96 on 28 December 2022 about Ruby Slots.
I used a promo code for a free chip, I completed all my play through requirements and then tried to cash out the $100 I earned. And my first withdraw request was in the mid of November thro Bitcoin and... Read more
Withdraw denied twice then my account was suddenly closed without reason
Complaint from Neptunesfortunes on 07 December 2022 about Ruby Slots.
I signed up for this casino and used The promotional free chip it was a $100 in value and I won. They canceled my first withdrawal on some bunk ass voodoo was their error see the chat log this... Read more
Still not Verified or Paid!
Complaint from Amyj123 on 23 November 2022 about Ruby Slots.
I emailed my documents to Ruby Slots 10 days ago to get my account verified and ready for withdrawals. The website indicates verification will take up to 72 hours, therefore, I think this complaint is justified! I need my account... Read more
Won't let me withdraw
Complaint from They gave it to me on 18 November 2022 about Ruby Slots.
I've been trying to withdraw my winnings for two weeks now and they keep giving me excuses trying to withdraw 500 Read more
Pay me
Complaint from V7ixscngae on 27 September 2022 about Ruby Slots.
Have 7 pending withdrawls for a total of $15000. I have gave them all info they requested and still they return money to my account instead of paying me. Have entered all info numerous times Read more
Documentation for withdrawal
Complaint from Jules3784 on 31 May 2022 about Ruby Slots.
I had turned in all my documentation for verification of identity through Ruby slots weeks ago so that I could withdraw my winnings. I have tried to reach out to them through email, through live chat and so forth and... Read more
Non payment
Complaint from murphydecker20 on 28 September 2021 about Ruby Slots.
I was lured in my the 20 bonus chip you get to sign up. Got to liking the slots so i put 25 of my own money on there getting a free 25 dollar chip for matching my deposit.. i... Read more
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