Ruby Slots complaint: withdrawal

put money on with coupon started playing, Play through the withdrawal which it doesn’t let you play games that the coupon doesn’t represent you won’t even let you go and do well after that I can play whatever I want to even asked and they’re telling me that 34% of my games were games that weren’t represented on the coupon which the games don’t even let you go onto it if it doesn’t represent it so when I went through everything was fine they said it went through just had to go to the final financial place and issued a check and it’ll be about 10 days well two weeks later I wasn’t I started talking to representative well two days before that my check was Denied and it was a withdrawal denied manager m manager withdrawal and then it was first they told me it was because I used A coupon that was for bitcoin which I don’t even see they let me make a deposit for bitcoin if it’s not for bitcoin it’s MasterCard and then they said it was because I played games that weren’t represented by the coupon which doesn’t let you go in the games that are represented with the coupon it just told you coupon isn’t represented in this game so then you go out but I was told that I can play whatever game after that coupon expires when that place is made but they denied my withdrawal of $2500 i withdrew on feb 12 2023