Removal of all my winnings and canceled my withdrawal
Complaint from wozamb5jv2 on 11 January 2024 about Ruby Slots.
I won over 450 dollars. Cashed out 150 and it was cancelled then all of the winnings were removed from my account Read more
Ruby Slots complaints
Ruby Slots Complaint Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Ruby Slots over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Ruby Slots's offerings.
Sentiment data last updated on May 3, 2024
Ruby Slots complaint process
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Ruby Slots complaints chart
We have received 27 complaints about Ruby Slots over the last 12 months. The graph below shows a monthly breakdown.
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Ruby Slots complaint statistics
Curious about Ruby Slots's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!
38
Total complaints
38
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
38 ratings
How to contact the customer service of Ruby Slots?
Below, you will find the contact information for the complaint department of Ruby Slots. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-866-385-7167
Webcare email:
help@rubyslots.com
Contact form:
You can contact the customer service of Ruby Slots by calling +1-866-385-7167. For Ruby Slots support through email, send your inquiry to help@rubyslots.com. If you want to reach out to Ruby Slots through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Ruby Slots reviews: (38)
Authentic experiences shared by our community for your benefit.
Kory Lambirth
Complaint from qty9lo0uac on 28 December 2023 about Ruby Slots.
Yes I been trying to withy my winnings from enclave Casino from Ruby Slots and players club Read more
Delaying payment.
Complaint from Nurme on 23 December 2023 about Ruby Slots.
I made a withdrawal request on 12-15-23 and it is now been well over the time they stated it would in there terms and conditions to receive payment. Read more
Payment
Complaint from gatespaul18@gmail.com on 16 December 2023 about Ruby Slots.
It's been a week since I tired of getting a hold of someone who can help me with my cash out of 338.58 although no one has attempted to Read more
Blocked due to withdrawal
Complaint from Shellbell12 on 11 December 2023 about Ruby Slots.
I cashed out at 200.00 on Nov 25th..They finally approved my withdrawal on Dec 7th..They now have blocked me from my acct..not sure what this means but it's not cool.They still haven't sent the money and now I'm wondering... Read more
They owe me 10,500 dollars
Complaint from jawsica on 11 November 2023 about Ruby Slots.
I won $14,000 on Ruby slots and they paid me $1,900 and I was supposed to get paid another $2,000 on November 10th and now their site says it's closed down and so I have not received the rest of... Read more
Withdrawal
Complaint from Esteefour on 09 November 2023 about Ruby Slots.
No updates on where. My money is or at what stage it is on the process Read more
Withdraw rude
Complaint from Yolandie on 06 November 2023 about Ruby Slots.
Last night I played the wagering through and I sit alot of time in to play it through when I ask this Sharon can I please talk to a manger she was so rude and still I can't cash out... Read more
Withdrawal issues
Complaint from Immaseep83 on 24 September 2023 about Ruby Slots.
Where do i begin i won money from them them they took 275.00 from me then said i had to have 100 to withdraw witch i did until they took 275 from so i play amd finally got to a... Read more
Bitcoin withdrawal not received
Complaint from Darkfaery47 on 16 September 2023 about Ruby Slots.
After being denied bank wires several times for no reason I tried bitcoin and its just still pending. Read more
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