While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mercari over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
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We have received 32 complaints about Mercari over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mercari's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Ramze on 25 March 2021 about Mercari.
I sell watch’s I have over 500 5 star rating .. I sold a watch to a customer .. she has my name my address and number on the shipping label already ... she ask what to do if her... Read more
Complaint from jadley5192@gmail.com on 22 February 2021 about Mercari.
Hello I received my package in the mail. I have a lot of complaints about shipping, product packaging and product quality. First off I put the Graco Swing together 3 times to make sure I didn't make the same mistake,... Read more
Complaint from moonbyul0215 on 21 February 2021 about Mercari.
I purchase an item called Aritzia Babaton White Jogger Drawstring on Mercari. The item number is m66261968662 for $52 dollars. The item was in a good condition like describe but the fabric was very thin. It’s very see through when... Read more
Complaint from Angiefreed0104 on 10 February 2021 about Mercari.
I sold a Louis Vuitton bag on mercari January 28th. I shipped right away and the buyer received it in February 3rd. Apparently the bag was for her mother who wanted something newer and wanted a refund. ... Read more
Complaint from elaynn@yahoo on 05 February 2021 about Mercari.
On 01252021 02:19 AM, I sold Item ID m91623928355 Vogue Pattern Magazine 1981;1991; 1995 for $90 plus $9.99 for shipping to: Sissi Rangel ... Read more
Complaint from Lightheadead on 26 January 2021 about Mercari.
Will close your account for no reason . Really . Happened to me my mom a friend of mine . All 100% honest great sellers with 5 stars . 1,000’s of items sold . To top... Read more
Complaint from Lightheadead on 22 January 2021 about Mercari.
Someone falsely accused me selling fake items . I sold 600 items had 1300 ads 4.8 rating %3 cancelation. Best i can figure , becasue tbey dont tell u is a competitors made a false claim about me. ... Read more
Complaint from SamB on 16 September 2020 about Mercari.
Mercari deactivated my Acct when I threatened to file a complaint about their tolerance of bait and switch advertising by seller Read more
Complaint from Olgasshop on 16 December 2019 about Mercari.
I sold a LV purse and the person who bought requested a return. Nothing was wrong with my purse and the few flaws were posted and show on the pictures! Mercari NEVER contacted me about anything so i had absolutely... Read more
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