Complaints about Mercari

On the 17th of June I received notice my laptop had been delivered on my front porch . well this is totally impossible because I was at Dr and when imagine my gate is locked with 8 foot high fence... Read more

This lady cancelled her order after she rated it. I tried to read her message in the app to reply and says not registered user. And it shows this order is cancelled. Her message shows that she received my items... Read more

I got a bad rating because of the package that I bought from this lady was delayed. She says I have bad communication but I work most of the time so I could not really do anything and she never... Read more

I purchased a Patricia Nash Silver Tan Leather Bag from Seller SophieRunway. https:www.mercari.comusitemm83167024289 The item was never shipped. The seller refuses to give me the tracking number or the address that the item was shipped to. I have sent the seller many messages and... Read more

Mercari’s third party post mate pickup service fid not pickup my package although it is marked that the package was delivered. Mercari stated that they were unable to reschedule a pickup through their system. As a result I am out... Read more

Notified a Mercari merchant about an error in one of their listings ( mis labeled a model style of a Yankees watch he was selling) He responded with an abusive message. I have just begun making increasing purchases from Mercari... Read more

Hello. Last week, I bought a collectable from one of mercari’s sellers. The seller then went and wrote on the collectable and shipped it out to me. I left a review about it and why I wasn’t happy about it... Read more

Buyer claimed item was damaged in shipping tried to “settle up with me before escalating the issue.” I told them to contact Mercari and Mercari settled the case without contacting me. Now the buyer has my items and Mercari won’t... Read more

I received an iphone 6s today I bought on Mecari. Also when it arrived damaged (not just the damage listed by seller which was phone would only boot to Apple logo), but the phone was not packaged properly and... Read more

I made several purchases through the Mercari app and even sold a couple of things. The problem happened when I purchased a homemade set of Minnie ears from an Etsy shop who was using the Mercari platform to sell her... Read more