Complaints about Mercari

On this page you can see which complaints are submitted about Mercari.

How to file a Mercari complaint?

Whatever your complaint about Mercari is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Mercari complaint' button.
2. Describe your complaint in detail, and suggest how Mercari should resolve it.
3. Submit your complaint directly to Mercari and mention that you posted your complaint on

Statistics of Mercari in the category Online Services

7 total complaints
1.0 /10
3 votes

Complaints timeline

Return denied

Complaint from on 21 February 2021 about Mercari in category Online Services

I purchase an item called Aritzia Babaton White Jogger Drawstring on Mercari. The item number is m66261968662 for $52 dollars. The item was in a good condition like describe but the fabric was very thin. It’s very see through when... Read more

Bad customer service

Complaint from on 16 December 2019 about Mercari in category Online Services

I sold a LV purse and the person who bought requested a return. Nothing was wrong with my purse and the few flaws were posted and show on the pictures! Mercari NEVER contacted me about anything so i had absolutely... Read more